Amazon says it has identified the driver who stole a California woman’s cat and is working with local police, but they still haven’t recovered the beloved pet.
You’d think it would be relatively trivial to reunite a woman with her cat after an Amazon delivery driver stole the kitty on Dec. 11.
After all, the victim’s own Amazon Ring camera system captured video of the driver walking away with Piper the cat after dropping off a package. Amazon knows precisely who the driver is, where he lives and how to contact him, because he’s a contractor for the company.
And it’s difficult to imagine how it would stretch the resources of the Lakewood (California) Sheriff’s Department to send a deputy out to arrest the guy and retrieve the cat.
The driver picks Piper up by the scruff of her neck, which could cause serious injury in an adult cat.
This wasn’t a high stakes heist by pros with a plan to disappear.
It was a local delivery driver who made an impulsive decision to steal a cat from a customer.
Do the police really think the man is hiding out in a local motel with the shades down and the cat tied to a chair, cutting out letters from a magazine for a ransome note?
Getting Piper back matters very much to Diane Huff Medina and her children, who miss the chatty Siamese mix.
It doesn’t matter at all to the police or to Amazon, which finally issued a statement calling the theft a “horrible act” and saying it was cooperating with police.
“The Amazon Flex delivery partner in question is no longer eligible to deliver to our customers,” an Amazon spokesman said.
That doesn’t help Diane Huff-Medina get Piper back, nor does it help her reassure her children that the feline, who has been with the family for six years, will be returned unharmed.
“Every day they ask, ‘Is she back yet?’ It’s hard to tell them,”Huff-Medina told local media this week.
In our last post, we noted that in cases where people were reunited with their pets, they did not wait for Amazon or the police to act. Neither has the same sense of urgency as an animal’s own family, and unfortunately police are often reluctant to devote time or manpower to these cases because pets are considered property. When the most severe potential charge is petty larceny — which takes into account a cat or dog’s monetary value, but not its emotional value — stolen pets are considered minor crimes.
Huff-Medina has done well to shame Amazon and local police by going to the media and getting Piper’s story out there. We hope she gets good news soon.
Amazon has not been helpful when its drivers have stolen pets from customers, treating the incidents as customer service issues.
A woman in California is in a panic after her cat went missing and her home security cameras showed an Amazon driver carrying the kitty away.
Diane Huff-Medina’s footage shows a driver bending down to pet her cat, Piper, during a delivery this weekend. After delivering the package, the Ring camera footage shows, the driver grabbed Piper on the way out, put her in his vehicle and drove off.
“I thought he was just petting her for a second, but yeah … I had to rewatch it a couple of times because it is hard to see, it’s dark, and he doesn’t carry her very nicely,” Huff-Medina told LA’s KABC. “I see her little tail and I was like, ‘Oh my God.’ I couldn’t believe what I was seeing.”
Piper the cat. Credit: Diane Huff-Medina
Unfortunately incidents like this seem to happen regularly, and Amazon continues to fall woefully short when it comes to handling them and helping reunited their customers with their pets.
In an incident from last year when one of the company’s drivers stole Feefee, a cat belonging to the Ishak family of Everett, Washington, Amazon’s customer service representatives told the family the company could not force the woman to return the cat, and refused to give the woman’s address or even her general neighborhood to the family so they could search for Feefee.
In a similar incident from August, an Amazon driver stole Murphy, a cat belonging to Kathy Souza from Massachusetts. While Souza thankfully was reunited with Murphy, Amazon was not helpful, she said.
“I spoke with someone at Amazon who asked, ‘Is the cat worth more or less than $200?’” Souza wrote incredulously on Facebook while Murphy was still missing.
Credit: Diane Huff-Medina
This time, an Amazon rep told Huff-Medina they’d identified the driver, but couldn’t get in touch with him.
It’s amazing that after all these incidents, Amazon still treats the theft of cats and dogs by their delivery drivers as a customer service issue, and seems to have no standard protocol for working with law enforcement to get the animals returned.
Indeed, there’s one common thread to all the stories that end happily — in those cases the victims did everything they could to find their pets and did not wait for Amazon or local police to take the thefts seriously.
In the Ishak family’s case, they spent several days posting flyers, talking to local media and driving around in a widening circle to look for the car they’d seen on their doorbell camera. That’s ultimately how they found Feefee: instead of surrendering the scared feline as she told Amazon she would, the driver simply dumped Feefee outside her own building. The Ishaks found Feefee scared and hungry, hiding in the bushes outside the driver’s apartment complex, but otherwise unharmed.
In Souza’s case, her relentless efforts to make noise and draw attention to the driver and Amazon ultimately prompted the driver to return Murphy.
So we’re hoping Huff-Medina takes a similar route, because unfortunately these cases are not a priority for the corporate behemoth, nor for local police, as most state laws consider pets property, and stealing a pet is considered a small time crime. Let’s hope there’s good news soon.
A Massachusetts woman hopes she’ll be reunited with her cat after an Amazon driver took the feline during a delivery.
In one respect, it feels unfair to blame Amazon for its employees stealing cats.
The company’s drivers make millions of deliveries to American homes, and the vast amount of time there are no problems.
On the other hand, this has happened so many times now that you’d think Amazon would make it a priority to tell its drivers: Do not steal cats from customers. It’s not acceptable, it’s traumatic for the cats and their humans, and it’s horrible PR for the company.
The latest incident involves a driver who was caught on camera this week stealing 18-year-old Murphy, who belongs to Kathy Souza of Somerset, Massachusetts. Security camera footage shows the driver retrieving cat food from her vehicle and chasing after Murphy, then disappearing.
Souza told a local NBC affiliate that neighbors at an AirBnB saw the driver steal Murphy. The driver allegedly told them she was concerned about the cat, that it “didn’t seem right to her and she was going to take it,” Souza said.
Murphy. Credit: Kathy Souza
As of mid-morning Wednesday, Souza posted an update saying she was waiting at the Somerset Police Department, where the driver apparently agreed to return the cat.
Like so many others before her, Souza found Amazon tone deaf, minimally responsive and unhelpful.
“I spoke with someone at Amazon who asked, ‘Is the cat worth more or less than $200?'” an incredulous Souza wrote on Facebook.
A customer service representative also asked Souza to fill out a satisfaction survey, which mirrors the experience others have had when the company’s drivers have stolen pets. Amazon handles the cases as if their drivers stole or damaged property rather than taking living creatures often considered family by the people who love and care for them.
The company’s responses are similar to the way it handled the case of Feefee, a 13-year-old tabby cat stolen from a family in Everett, Washington, by an Amazon driver in late July of 2024.
In that case, Amazon offered to compensate the Ishak family by sending a stuffed animal resembling Feefee, and told owner Ray Ishak that the apologetic driver had contacted police to return the cat. That wasn’t true, and to make matters worse, the Amazon driver abandoned Feefee and wouldn’t tell the family where she’d dumped the cat. Ishak spent several days driving through his neighborhood and surrounding areas, looking for the driver’s car which was visible in his doorbell camera footage.
Ishak found his cat without Amazon’s help after a great deal of stress and effort.
Souza said she would post another update about Murphy “when I have him in my arms.”
Update, 2:05 pm: Souza has been reunited with Murphy.
In a statement, Amazon said the driver’s behavior doesn’t meet the company’s standards and promised an investigation, but a friend of Souza wrote on Facebook that it was pressure from social media posts and local news reports, not action from Amazon, that prompted the woman to return Murphy.
“Rescuing animals is honorable, but due diligence is imperative, and this woman did not do hers,” she wrote.
Murphy is well known among neighbors and doesn’t stray further than three houses from home, Souza wrote in an earlier post.
We’re glad Souza and Murphy have been reunited and this story has a happy ending.
As for the lessons learned here, anyone unfortunate enough to find themselves in this situation should not wait for Amazon to act. The company won’t have the same sense of urgency, and its customer service staff aren’t trained or equipped to take the necessary steps, like liaison with local law enforcement.
In cases where people have recovered their pets, the common thread is that they took the initiative, used social media and local news to get the story out, and were relentless. Time is crucial, because in some cases delivery drivers will panic and abandon stolen pets.
The woman has been dubbed a “serial killer” of animals after eight of her pets and one of her horses met early ends, and several others simply disappeared. She’s part of an unfortunate trend of influencers and quasi-celebrities popularizing exotic pets, with “ownership” of the animals frequently leading to tragedy.
So apparently Katie Price is some sort of proto-Kardashian, a pioneer of the “famous for being famous” genre of hybrid reality/online celebrity, to use the term loosely.
Wikipedia says she got her first taste of fame in the 90s posing topless for British tabloid newspapers before moving on to loftier pursuits, like appearing on Big Brother and holding court on important topics, like whether toes have bones.
The background really doesn’t matter, except to establish that Price is someone with a lot of money, minimal common sense and extraordinarily poor judgment who has gotten so many of her pets killed or injured, PETA and other animal rights groups in the UK have begged politicians to write new laws preventing serial pet-killers from purchasing more animals.
Sort of a “10 strikes and you’re out” rule, if you will.
Four of Price’s dogs have been hit by cars, including one killed by a pizza delivery driver on her property. Another got stuck in an electric armchair and was crushed after Price gave him cannabis oil, pleading ignorance on its effects.
Previously, one of her breed cats was euthanized under mysterious circumstances at five months old, her rare chameleon fell ill and died because he wasn’t kept in a properly heated enclosure, and her “guard dog” was apparently intentionally killed by someone, although the information on that death comes from Price so there’s no way of telling what the actual circumstances were.
A horse Price owned was killed on the same road where two of her dogs met their end, which would bring the tally to nine depending on whether you consider a horse a “pet.”
Price, pictured this year.
There have also been animals — kittens, puppies, animals gifted by boyfriends, fiances, and friends — who were featured on Price’s social media feeds as babies and never heard from again, according to the UK’s Mirror. Some of them were given away to assistants and acquaintances. The fates of the others are unknown.
Price currently owns at least four chihuahuas and five Sphynx cats. An incident with one of the Sphynxes has animal lovers and welfare groups renewing calls to prevent her from buying new pets. (Price, like so many social media influencers, exclusively purchases breed pets for thousands of dollars each.)
In a new video posted online, Price — who has been dubbed a “serial killer” of animals by PETA — makes duck lips at the camera and rubs one of her Sphynx cats, Kevin, explaining that the little guy suffered sunburns.
“Oh Kevin you have been in the sun today, you have got sun burnt despite us putting sun cream on you… look at his little face,” Price said in the video. A caption written by Price claims “Trying to keep the cats out of the sun is hard work.”
A screen shot from Price’s recent video in which she shows one of her cats who suffered sunburn during the ongoing heat wave.
The latest incident is drawing fresh attention to a petition that calls for the UK government to step in to stop Price from owning animals.
As of July 10, there were 37,728 verified signatures on the Change.org petition, which mentions a number of additional disturbing incidents involving Price’s pets. One accusation claims Price’s guard dog — it’s not clear if it was the dog who was killed, or a new guard dog — bit the tail off one of her cats.
“Anyone who warns Katie not to hurt the animals she takes in might as well be screaming into the wind, for all she seems to care,” PETA’s Elisa Allen said. “And here we go again: her cat is sunburnt – something she was likely warned about when acquiring a gimmick cat, bred to look odd and be hairless.”
For her part, Price claims the deaths and unfortunate incidents that have befallen animals in her care are simply the result of bad luck and circumstances outside her control. Her representatives have also accused animal welfare groups of using the influencer’s fame to raise money.
That has not changed the narrative as new incidents continue to pile up. In a 2023 live TikTok stream, Price allegedly slapped her then-puppy, Tank — who she’s since discarded — for sitting on a hoodie. “Get off! You’re sitting on my jumpers, my jumpers that I love,” Price said after the sound of a loud slap off camera, leaving viewers fuming.
Price is not alone in the world of influencers, quasi-celebrities, Real Housewife types and entertainers who apparently view animals as disposable amusements.
Hilaria Baldwin, Alec Baldwin’s wife, has earned the nickname “Cruella Seville” from her detractors for her alleged treatment of her breed cats and dogs. The nickname is a play on the character Cruella de Vil from 101 Dalmations and the Spanish city of Seville, where Baldwin claimed to have roots before claiming she was born in Mallorca.
Baldwin with two of her Bengal kittens. New kittens have appeared in her Instagram posts several times in recent years, apparently replacing older Bengals she’d purchased previously.
Baldwin, you may recall, was enthusiastically Spanish until she wasn’t. She was essentially exiled from celebrity-adjacent society in 2020 after Twitter users dug up videos of her fluctuating accent and performative “forgetting” of English words like cucumber, outlet and onion. Former classmates, acquaintances and friends came forward to say she was the Boston-born Hillary Hayward-Thomas and didn’t go by Hilaria — or speak with an accent — until around 2010, when she met Alec Baldwin.
But the actor’s wife never stopped posting to social media, and in addition to animal lovers calling foul on videos that show her allegedly mishandling her dogs, her online posts show a rotating cast of Bengal kittens. Critics have called for action against Baldwin for her alleged treatment of animals, as well as buying Bengals despite the fact that it’s against the law to keep them as pets in New York City. PETA, which previously worked with Alec and Hilaria Baldwin on a publicity campaign, also called on the couple to stop buying exotic pets.
In the music world, mainstream pop artists like Justin Bieber and Rihanna have both come under fire for purchasing baby monkeys — a capuchin in the case of Bieber, and a slow loris for Rihanna.
The Rihanna incident, in which she shared a photo of herself with a slow loris pet to social media, resulted in raids on illegal wildlife markets in Thailand, where Rihanna allegedly acquired the animal. There are nine subspecies of slow loris, ranging from vulnerable to critically endangered in conservation status, per the World Wildlife Fund.
Rihanna posing with a slow loris, a nocturnal, arboreal animal that is notably the world’s only venomous primate. The venom glands are removed from slow lorises sold on the illegal wildlife market. People continue to poach and sell them despite their declining numbers in the wild.
Bieber named his monkey Mally OG and famously ditched the then-infant in Germany in 2013, when officials there seized the primate from his private plane after it touched down in Munich, citing his lack of permits and purchase records for the animal. (They essentially accused Bieber of buying Mally on the illegal wildlife market.)
“Honestly, everyone told me not to bring the monkey. Everybody,” Bieber told GQ magazine in an interview several years later. “Everyone told me not to bring the monkey. I was like, ‘It’s gonna be fine, guys!’ It was the farthest thing from fine.”
Bieber with his pet capuchin monkey, Mally OG, who was just an infant when he was ripped from his mother’s arms so he could be sold to the pop singer.Bieber with another capuchin monkey as part of a skit in which he joked about German authorities seizing his first monkey pet.
The singer said he’d return for his pet after retrieving the paperwork from one of his US homes, but he never did, and Mally OG was placed in a sanctuary after a long rehabilitation period.
In a follow-up story five years later, Asta Noth of Serengeti Wildlife Park said Mally was still trying to imitate human speech, and didn’t know how to communicate with his own species. That’s a common problem with monkeys who are former pets, as they do not understand the complex social dynamics of troops and family units.
His developmental problems stem from the fact that “he was taken away from his mother and natural family way too early,” Noth said. “He did not learn to be a monkey.”
“Harm or death to an animal caused by another animal is not a criminal matter,” even when footage shows dog owners urging their pets to attack, the NYPD claims.
The NYPD says its hands are tied after a group of people sent their pit bulls after a well-known shop cat in Manhattan and cheered as they dogs brutally ended the tabby’s life.
Freddy was the resident moggie at Michelle Flowers, a florist on Amsterdam Avenue in Washington Heights. The little guy was outside the shop at about 9 p.m. on July 4 when a man and two women set their dogs loose on him, then celebrated and cheered as they killed him.
Credit: Cat Collective
The pit bull owners then “smoked, danced and ate food while taking photos and mimicking the grisly scene,” according to the New York Post. Surveillance cameras caught the attack and its aftermath, showing the three black-clad dog owners and others who witnessed the violence and did nothing.
A disgusted neighbor contacted the Cat Collective, a group of volunteers who feed and care for strays in the neighborhood, and they collected Freddy’s remains, then told the florist’s owner what happened.
“Someone deliberately set dogs on a defenseless cat while people watched and cheered,” Dan Rimada of Bodega Cats of New York told the Post.
Cat Collective is offering cash rewards to anyone who can identify the dog owners and the celebrating bystanders, but the police won’t do anything.
An NYPD spokesman told the paper that “harm or death to an animal caused by another animal is not a criminal matter,” citing a gap in the law.
A proposed bill, dubbed Penny’s law after a chihuahua that was mauled by pit bulls earlier this year in Manhattan, hasn’t made it out of committee in the New York State legislature, while New York’s city council is looking at a municipal law that would make it a crime to set dogs on other animals.
Credit: Cat Collective
It’s actually difficult to believe nothing can be done to get justice for Freddy, Penny and other animals aside from civil cases, which can only result in monetary damages.
Manhattan DA Alvin Bragg, who is controversial to say the least for creatively interpreting the law, seems like just the kind of district attorney who could find a way to prosecute the dog owners. The fact that the authorities are outright dismissing the possibility indicates Bragg doesn’t see this as a priority.
Working with the police to find ways to get justice is Bragg’s job, as well as the job of the attorneys working for him in the district attorney’s office. At the very least, they should be able to find something with which to charge the suspects, even if it really turns out there’s no way to hold them criminally accountable for Freddy’s death.
We hope Freddy’s killers are identified and held responsible, and we hope no more pets and strays have to be killed before lawmakers at the city and state level make it a priority to close an obvious gap in the law.
Pain In The Bud 