A Massachusetts woman hopes she’ll be reunited with her cat after an Amazon driver took the feline during a delivery.
In one respect, it feels unfair to blame Amazon for its employees stealing cats.
The company’s drivers make millions of deliveries to American homes, and the vast amount of time there are no problems.
On the other hand, this has happened so many times now that you’d think Amazon would make it a priority to tell its drivers: Do not steal cats from customers. It’s not acceptable, it’s traumatic for the cats and their humans, and it’s horrible PR for the company.
The latest incident involves a driver who was caught on camera this week stealing 18-year-old Murphy, who belongs to Kathy Souza of Somerset, Massachusetts. Security camera footage shows the driver retrieving cat food from her vehicle and chasing after Murphy, then disappearing.
Souza told a local NBC affiliate that neighbors at an AirBnB saw the driver steal Murphy. The driver allegedly told them she was concerned about the cat, that it “didn’t seem right to her and she was going to take it,” Souza said.
Murphy. Credit: Kathy Souza
As of mid-morning Wednesday, Souza posted an update saying she was waiting at the Somerset Police Department, where the driver apparently agreed to return the cat.
Like so many others before her, Souza found Amazon tone deaf, minimally responsive and unhelpful.
“I spoke with someone at Amazon who asked, ‘Is the cat worth more or less than $200?'” an incredulous Souza wrote on Facebook.
A customer service representative also asked Souza to fill out a satisfaction survey, which mirrors the experience others have had when the company’s drivers have stolen pets. Amazon handles the cases as if their drivers stole or damaged property rather than taking living creatures often considered family by the people who love and care for them.
The company’s responses are similar to the way it handled the case of Feefee, a 13-year-old tabby cat stolen from a family in Everett, Washington, by an Amazon driver in late July of 2024.
In that case, Amazon offered to compensate the Ishak family by sending a stuffed animal resembling Feefee, and told owner Ray Ishak that the apologetic driver had contacted police to return the cat. That wasn’t true, and to make matters worse, the Amazon driver abandoned Feefee and wouldn’t tell the family where she’d dumped the cat. Ishak spent several days driving through his neighborhood and surrounding areas, looking for the driver’s car which was visible in his doorbell camera footage.
Ishak found his cat without Amazon’s help after a great deal of stress and effort.
Souza said she would post another update about Murphy “when I have him in my arms.”
Update, 2:05 pm: Souza has been reunited with Murphy.
In a statement, Amazon said the driver’s behavior doesn’t meet the company’s standards and promised an investigation, but a friend of Souza wrote on Facebook that it was pressure from social media posts and local news reports, not action from Amazon, that prompted the woman to return Murphy.
“Rescuing animals is honorable, but due diligence is imperative, and this woman did not do hers,” she wrote.
Murphy is well known among neighbors and doesn’t stray further than three houses from home, Souza wrote in an earlier post.
We’re glad Souza and Murphy have been reunited and this story has a happy ending.
As for the lessons learned here, anyone unfortunate enough to find themselves in this situation should not wait for Amazon to act. The company won’t have the same sense of urgency, and its customer service staff aren’t trained or equipped to take the necessary steps, like liaison with local law enforcement.
In cases where people have recovered their pets, the common thread is that they took the initiative, used social media and local news to get the story out, and were relentless. Time is crucial, because in some cases delivery drivers will panic and abandon stolen pets.
A report commissioned by the Scottish government blames cats for killing 27 million birds annually in the country.
“They may take our lives, but they’ll never take our freedom! Except maybe to keep pet cats.”
Mel Gibson’s iconic pre-battle rallying cry as Braveheart’s William Wallace might have to be amended if some Scottish politicians get their way and restrict the ownership of pet cats.
Cat lovers in Scotland were up in arms this week after several reports in Scottish and UK media said the Scottish National Party — Scotland’s most powerful political party, which controls almost half the seats in its parliament — is looking to ban cats in a bid to protect local wildlife.
They point to a recently released Scottish Animal Welfare Commission (SAWC) report that claims there are some 800,000 outdoor cats roaming the country, and those felines are responsible for 27 million birds every year, in addition to small mammals.
Meanwhile, other Scottish press pushed back on the claim, saying the SNP hasn’t voted to ban cats yet and isn’t really looking to stop people from having pet cats.
A report from the Scottish government recommends restricting cats to indoors, among other measures. Credit: Wikimedia Commons
In addition to a law requiring people to keep their pet cats indoors, the report suggested curfews and, yes, legislation that would forbid people from keeping pet cats if they live in certain places deemed “vulnerable” to feline predatory habits. That means if wildlife biologists identify an endangered bird that nests in an area, for example, people who live there would not be permitted to have pet cats.
However, the report does not call for a general or widespread ban, as some media reports suggested.
The report credited Australia, where several states have enacted strict measures forbidding people from allowing their cats outside, prohibiting them from owning cats in some places, and even embarking on an infamous campaign to kill three million domestic cats by air-dropping sausages laced with a poison that is lethal to felines, but supposedly not harmful to other animals.
That measure preceded several years of “biblical” rodent plagues, with hordes of mice rampaging across entire swaths of the country and causing billions of dollars in damage to residential and commercial property. Cats are, of course, the natural predators of rodents, and domestic cats wouldn’t exist as a species if they weren’t attracted to human settlements where mice and rats feasted on grain reserves.
CreditL Wikimedia Commons
I haven’t had the chance to take a deep dive into the SAWC report yet, so I don’t know precisely how the commission arrived at the numbers it did, or if the research is original. Hopefully I’ll have a follow up on that soon.
While the truth is somewhere in the middle, so is the solution. People who love cats are happy to voluntarily meet certain guidelines, and they should be, because if we’re uncooperative, someone will eventually turn to compulsion through law. Likewise, concern for the welfare of cats and wild animals aren’t mutually exclusive.
In the meantime, Scotland’s government is likely to spend more money studying the problem before acting.
Cats of all kinds are at risk of avian flu infection if they hunt birds outdoors, consume raw meat or drink unpasteurized milk.
In a tragedy that underscores how vulnerable cats of all types are to bird flu, more than half the big cats residing at a sanctuary in Washington were killed by the virus in less than a month.
Twenty cats in total died at the Wild Felid Advocacy Center, including five servals, four bobcats, two Canada lynx and a Bengal tiger.
Only 17 cats are left at the sanctuary, according to its operators.
Mark Matthews, the sanctuary director, called the H5N1 avian influenza a “wicked virus” that killed the cats in his organization’s care within 24 hours of each animal contracting it.
“We’ve never had anything like this,” Matthews said, adding that he and his staff are accustomed to cats in their care dying of old age after living long, happy lives.
In California, Gov. Gavin Newsom declared a state of emergency on Dec. 18 after infected birds were found at more than two thirds of the state’s dairy producers.
California’s dairy industry has been hit hard by the spread of bird flu, with more than half the state’s dairy producers impacted. Credit: Ralf R/Pexels
As of Dec. 26, bird flu had infected 65 Americans, the majority in California.
And the virus has now resulted in its first pet food recall, with Northwest Naturals pulling its turkey recipe “raw diet” food. A cat in Oregon died after consuming the food, according to the Oregon Agriculture Department.
As we noted in our earlier post about the variant of avian influenza, there’s no reason to panic. Even if you live on the west coast, the chances of your cats being infected are small.
But it’s probably a good idea to make sure your cats remain indoors, as health authorities warn cats can contract the virus directly by catching and eating birds. In one case, health officials believe three indoor cats may have caught the virus after killing mice in their home.
In addition, the American Veterinary Medical Association advises caretakers to avoid giving their cats milk, which they should not be drinking anyway, and raw meat. Domestic cats are generally lactose intolerant, and while cats can be infected with bird flu by eating raw poultry, they can also contract the virus by eating raw meat from other animals.
What does it mean to “own” a cat? If you believe a cat is neglected, can you take custody? As UK law changes, those questions need answers.
For the second time this week, two people are fighting over a cat after the original “owner” received a request from a microchip company to confirm another person’s claim on the feline.
Charlotte Sawyer of Swindon, a town in southwest England, told her local newspaper she was livid when she got the request to sign over her claim to one-year-old Oreo.
“I can’t believe the audacity of this person trying to steal our beautiful cat,” she told the Swindon Advertiser.
But Sawyer readily admitted Oreo was going out for days and sometimes weeks at a time before returning home, and she hasn’t seen him for four months now.
Charlotte Sawyer, left, with her cat Oreo and a pet rabbit. Sawyer’s daughter, right, with Oreo. Credit: Charlotte Sawyer via Swindon Advertiser
Like many cats in the UK, Oreo not only had access to the outdoors, he was accustomed to coming and going as he pleased. Other families were feeding him, and it’s likely he made the rounds among several houses before returning home. Because “home” is a nebulous concept in this instance, it’s not the first time someone has asked Sawyer to relinquish custody of Oreo.
“A woman claiming to be someone who looks for missing cats once knocked on my door and handed me a form asking for permission to change Oreo’s microchip,” Sawyer said. “I wanted to rip it up, I was furious, and told her he was my cat. Now it’s happened again. At least it’s provided some reassurance that he’s still alive.”
While I feel for anyone who loses a pet, I don’t know how someone who truly loves a cat can accept the kitty being gone for days or weeks at a time, not knowing if he’s in danger, hurt or still breathing. That kind of arrangement isn’t in the cat’s best interests, and it’s not compatible with our responsibility to ensure the welfare of our four-legged friends, an obligation all of us take on when we adopt our pets.
The people who encountered Oreo likely thought he was a stray or an abandoned former pet. If they’re requesting a change to microchip registration, it probably means they spent their own money to take the little guy to the vet, where the chip was discovered and scanned.
This is emphatically not a blanket criticism of UK norms regarding outdoor access, by the way. Americans cannot claim moral superiority. In the past week or so we’ve had a Pennsylvania man kill a cat with a blow dart because the feline “was trying to kill my birds,” a vulgar approximation of a human being in New Jersey “repeatedly raped” his pet cat before torturing her to death, and some deranged lunatic in Florida used a cat as target practice, leaving 30 pellets lodged in the innocent animal’s little body.
That represents a tiny fraction of the cat abuse stories from the last 10 days and I’ve omitted the worsted examples because I know we have readers who can’t handle this stuff. (I can’t either, which is why I paused my Google News alerts for most of the past two weeks.)
My point here is not to shock. It’s to underscore the fact that we have absolutely no moral authority when it comes to telling people in other countries how to care for animals.
A cat exploring outdoors. Credit: Openverse
Moral authority concerns aside, the two examples of ownership claims by microchip this week raise important questions about the definition of “ownership” and what it means to properly care for a cat.
Like many cat lovers I don’t like the term “owner” and I describe myself as a caretaker, but where the law is concerned, ownership is important concept because it determines who has claim over the animal. The law views cats and dogs as property, whether we like it or not. That’s why animal welfare statutes fall under agriculture and markets law in many US states instead of the criminal code, and it’s why so many of those laws need updating.
Cat culture across the Atlantic is different in that the majority of people who have cats believe our furry friends must have access to the outdoors to live a complete, fulfilled life. In the US, 63 percent of cat caretakers keep their felines strictly indoors, while in the UK it’s virtually the opposite, with 70 percent allowing cats to roam outdoors. Not all definitions of outdoor access are equal: Some people allow only supervised outdoor time in the backyard (or “garden”), some make sure their kitties are safely indoors by nightfall, while others have cats who return at their own whim.
There are also differences regarding geography, traffic density, the prevalence of natural predators and the nature of city life that account for how much outdoor access they allow their cats.
As the UK sets a June 2024 date for the mandatory microchipping of pet cats, disputes like this are going to become more common, which means people would be wise to make sure their cats’ microchips have up-to-date information and have readily available proof that they own their felines. If cat owners don’t establish the criteria for what it means to “own” a feline, the government will.
With her mesmerizing green eyes, supreme confidence and strong opinions, Bella has pawed her way into her humans’ hearts.
About a year after John Graham and his wife, Kathleen Birch, adopted Bella the Cat, they noticed she had an acquaintance — a genial neighborhood stray with a white-cream coat and black fur running from his back to his tail like a cloak.
Although she’s territorial like any member of her species and spends much of her time patrolling Grove Park — a quiet London neighborhood tucked into a winding loop of the Thames — Bella expressed no animosity toward the apparent intruder, and in fact seemed to be on quite friendly terms with him.
Graham and Birch, who like to joke that Bella is a clandestine agent of MI5 — Britain’s version of the FBI — dubbed the stray Bertie, and decided he was her field liaison.
“We think Bertie is her Mi5 contact and visits to get updates [before] returning to HQ to report on her field actions and mission status,” Graham quips.
After checking with the neighbors and bringing Bertie to the veterinarian, who said the stray was not chipped, Graham and Birch believe Bertie was likely abandoned by his previous family and eked out a living zig-zagging between homes in Grove Park, depending on the goodwill of neighbors and his own considerable charm for food. So they had Bertie chipped with their contact details about eight months ago, and now field agent and handler have been united under one safe house roof as they continue in His Majesty’s service.
Bertie and Bella even have their own WhatsApp group comprised of their humans and neighbors, who post to let each other know of the feline duo’s comings and goings.
Both cats are a source of great joy for Graham and Birch, who were looking to adopt again two years ago after the passing of their beloved Bets, who had been with them since kittenhood and lived to the ripe old age of 21.
Bella deciding she needs to be a lap cat for a little while in order to supervise John’s work. Credit: John Graham
After contacting a charity they support in Twickenham, the couple went out to meet a cat named Puss Puss at a foster’s home about three miles away.
“We walked in and sat down, and within literally a few seconds, she came out from under a table. My wife immediately fell in love with her as Puss Puss – now called Bella — rolled over and showed her belly with the loudest purrs ever,” Graham recalled. “She walked over to me and looked up with the most beautiful green eyes, allowing pets and scritches instantly. I was totally smitten. Her secret service training on overcoming any resistance was obvious here.”
Not much is known about Bella’s past, which Graham jokes is classified, but the fosters said Bella likely came from a hoarding situation. She bears some emotional scars from those times, making it clear she didn’t like to be picked up and wouldn’t tolerate head rubs. Graham said he thinks Bella may have been struck on the head by the abusive person or people who had custody of her originally, but with patience “she has grown to trust us and love us the way we love her.”
True to her training, Bella came striding out of her carrier that first day without need for coaxing and set about surveying her new headquarters, exploring while noting promising hideouts and lounging spots.
“She immediately checked out the perimeter as do all good Mi5 agents, looked around and began a sniffing and snooping journey for about an hour,” Graham said, “Then sitting in front of us on a low stool, she started shouting loudly, her default way of demanding food. This prompted me into action, offering her different dishes attempting to find her favourite. It turns out that she basically will eat anything.”
Indeed, Bella’s love of food is one of the few things that cause a bit of tension between her and her doting humans. She’s restricted to carefully measured wet food plus veterinarian-suggested “weight management crunchies” and, like many cats, is not shy about notifying her servants when the yums are low or the auto-feeder isn’t dispensing them. (In those instances, Bella hops up onto the bed and approaches the sleeping Graham: “I will get the gentle paw followed by the sharp claw to ensure I get the message to come and feed her immediately.”)
Bella on overwatch duty, making sure Grove Park remains quiet and free of interlopers. Credit: John Graham
Adopting a cat is always a guessing game. Will the cat relax and open up once she realizes she’s safe and has a home? Was he reserved when we met him because he’s been living in a shelter with unfamiliar sights and smells? Will she take to her new home immediately, or will she dive under a couch and remain there for weeks, emerging only to grab a bite from her bowl when no one’s around?
Those questions were immediately settled for Graham and Birch, and Bella’s outgoing personality is one of the things they love most about her, along with her supreme confidence.
“She has it in absolute truckloads,” Graham notes, “and there is pretty much no fear on her part about adventuring anywhere in or out of the house.”
While keeping cats indoors is the norm in the US, as many as nine in 10 caretakers in the UK allow their felines to spend time outdoors unsupervised, encouraging them to establish their territories, explore their gardens (backyards to us Americans) and familiarize themselves with their neighborhoods.
Many US shelters and rescues won’t allow potential adopters to take a cat home if they indicate they’re willing to let the kitty outside, and some even require adopters to sign contracts stating they’ll keep their four-legged friends indoors. UK cat rescues often take the opposite stance. They advise pet parents on how to gradually introduce their cats to the outdoors, offer tips on how to manage their outside time and recommend various pet flap configurations.
The difference is partly cultural and partly practical. While extolling the benefits of allowing cats to roam, UK cat lovers point out that domestic felines rarely stray far from their homes, on average venturing only between 40 and 200 meters (about 130 to 650 feet). They’re curious, which drives them to explore, but also territorial, which keeps them on a figurative leash.
There’s also a marked difference in wild threats to domestic cats. In the US, cats are vulnerable to pumas (also known as mountain lions and cougars), coyotes and a wide variety of birds of prey, from eagles, harriers and hawks to condors, osprey and even some larger species of owl. The UK does not have pumas, despite local legends to the contrary, nor does it have coyotes. Foxes, the smaller cousins of coyotes, and some birds of prey do pose a threat, but not to the extent that the wildlife of the Americas does.
“Yes, I’ll just settle down here for a nap whilst I wait on your report to HRH.” Bertie joined Bella about eight months ago and now they both live under one roof. Credit: John Graham
For Graham, allowing his cats outside fosters their independent streak and allows them — or Bella, at least — to exercise their hunting impulses. Bertie isn’t known for his predatory prowess, but Bella is a pro at catching mice.
The local neighborhood is quiet, traffic is strictly limited to 20 mph, and the neighbors know each other well, often using their WhatsApp groups to track their kids in addition to cats.
In fact, if Bella could speak, Graham reckons she’d thank him for providing a home in a tranquil locale — and for never closing doors in their home.
What else would she say?
Graham says it’s obvious: “Glad that you understand the difference between my requests and my orders – you took a while.” She’d also likely chide the couple on their ineptitude as hunters, declaring Graham and Birch “are both rubbish at catching mice and rats despite how many times I show you how to do it.”
For Graham, the managing director of a London brand agency, and Birch, a skin care therapist, sharing their home with cats feels natural, and they cherish the unpredictable nature and playfulness of their feline friends. Cognizant of the fact that black cats are less likely to find homes, they prefer adopting melanistic house panthers like Bets, their previous cat, and Bella.
“I totally love all animals but as residents in our house, cats fit perfectly being clean, highly intelligent and able to manipulate any situation with an expression or display of love,” Graham says. “My favourite thing about Bella is when she surprisingly sits on my lap and the mystery when she hides in unlikely places causing me to rush around desperately trying to find her, not coming out even when I am shaking a treat bag.”
Bella will allow the game to drag out “until she decides to appear with her ‘I win’ look and swagger.”
Feline love is often hard-won, but that makes it worth it. In discussing Bella, it’s clear Graham lives for the moments when the independent-minded kitty decides to let him know how much he means to her by sleeping at the food of the bed, playing her hide-and-seek games and climbing into his lap.
Bella and Bertie may not be regular lap cats, but that’s okay with Graham and Birch.
“So there you have it,” Graham said. “Two cats that come and go as they please with occasional signs of affection, but get nothing apart from permanent love and affection from us.”
Bella is serious about her food. Credit: John Graham
Bella’s favorite toy, fittingly, is a mouse. Credit: John Graham
Pain In The Bud 