cat care – Pain In The Bud

Grieving Family Wants Answers After Amazon Driver’s Theft Of Their Cat Ends With His Death

A Kansas City family is in anguish after an Amazon delivery driver stole their senior cat, beginning a sequence of events that led to his death. Once again, Amazon treated the situation like a routine customer service issue.

At this point it feels like the certainties in life are death, taxes and Amazon delivery drivers stealing pets.

If there’s a fourth, it’s Amazon’s predictably awful response to customers whose cats and dogs are stolen by the company’s drivers. Whether asking distraught customers how much the pet was worth, offering credit, or offering to send stuffed animals as replacements, Amazon has generally been unhelpful. This is a pattern going back years now and Amazon still hasn’t come up with a protocol to handle these situations.

A recurring problem is that Amazon treats the incidents like regular customer service complaints. Their customer service representatives aren’t trained for the possibility, they are apparently reluctant to go off-script, and the result is that the reps treat the missing pets like fungible products, as if these situations can be rectified by sending a replacement or reimbursing a customer.

That’s the last thing anyone wants to hear. Pets are companions, considered family by most Americans who have cats and dogs in their homes. Hearing “And how much would you say Fluffy’s worth?” exacerbates the frustration and worry.

In the latest incident, surveillance footage shows an Amazon driver picking up a cat named Sidney from his family’s driveway in Kansas City on April 20. At 16 years old, dependent on medication with his health failing, Sidney was near the end of his life, Marsha Reeves told the local Fox affiliate.

“I knew his time was near, and I just wanted him to be comfortable and at home when it came,” she said.

Because of the driver’s actions, Sidney’s last days were spent in distress and confusion, separated from the people who loved him. The driver surrendered him to a shelter the next day, and Sidney was bounced between shelters and animal control with his family frantically trying to track him when a veterinarian at a rescue group euthanized him.

“I cannot even imagine what he was thinking,” she said. “He did not deserve to die on a metal table with strangers poking him. He should have been at home in my arms when he took his last breath.”
Marsha Reeves, Sidney’s human

It’s a tragic and horrific end for a cat whose family wanted to fill his last days with love. They’re denied closure, and to add to the awfulness of the situation, Reeves said the mega-corporation was not helpful, at first not admitting one of its drivers took the cat, then slow-walking the response.

“I cannot even imagine what he was thinking,” Reeves said. “He did not deserve to die on a metal table with strangers poking him. He should have been at home in my arms when he took his last breath.”

We’ve written about this before, and previous cases make it clear: people who find themselves in this situation should not wait for Amazon (or any other company) to handle it, because it’s not a priority for them. In every case in which a family has successfully regained their cat, the common denominator was they took it upon themselves to lead the effort and were relentless in searching, posting flyers locally, rallying support online and making noise in local media. Sometimes even that’s not enough, but it increases the odds of a happy reunion by orders of magnitude compared to putting faith in a corporation and police.

In this case, there’s been no word from Amazon about consequences for the driver or changes to the way the company trains its delivery workforce and customer service representatives.

The driver “needs to come with a supervisor and face me and my family members who this has affected,” Reeves told the local Fox affiliate. “I think Amazon needs to be held accountable. I think this young woman needs to be held accountable. She needs to realize that there are consequences to her decision making.”

So far the company hasn’t admitted wrongdoing or offered an apology, which is consistent with cases in the past involving drivers who have stolen pets.

“Why won’t Amazon just come out and say ‘we screwed up?’”

Colony Feeders Assaulted In The Latest Example Of Australia’s Freak-Out Over Cats

Vigilantism against stray cats and their caretakers is on the rise in Australia and New Zealand amid increasingly pitched rhetoric from conservationists who say felines are responsible for driving other species to extinction.

Antone Martinho-Truswell wants to get rid of every free-range cat in his native Australia and says “it’s time we outlawed pet cats” as well.

The University of Sydney academic, who styles himself as a zoologist and makes impossible claims about the number of animals supposedly killed by felines every year, doesn’t mince words when presenting his argument, which boils down to a logical fallacy. He says he’s an expert, he says cats must be driven to extinction, ergo it must happen.

“Your cat is a killer and it cannot be permitted to live here,” Martinho-Truswell said.

With rhetoric like that, and special interests groups claiming cats are the primary force behind the pending extinctions of native flora and fauna, it’s not a surprise when people think they should take the problem into their own hands. In Australia and New Zealand we’ve already seen vigilantes who fail at hiding their joy at killing felines, and now volunteers helping cats have to worry about their physical safety.

A colony manager and two other volunteers were feeding strays in western Sydney on April 17 when a man in a gold Nissan stopped and asked them if they were helping the cats.

When they said they were, the man became violent and attacked the colony manager, a 31-year-old woman, and a volunteer who tried to protect her, a 33-year-old man who was knocked unconscious by the suspect, police said. The man drove off before officers arrived.

The victims were treated at a local hospital. Police have a description of the suspect and a license plate number, according to local media in Sydney, but it isn’t clear if they know his identity.

A spokeswoman for the volunteer group, Community Helping Campbelltown Cats, told Sydney’s 9News that the resources the government makes available are “simply inadequate,” leaving volunteers to do the bulk of the work and fundraising for trap, neuter, return (TNR) and colony management.

“It is left to volunteer rescue groups and members of the community to do what they can to stop the breeding and get cats off the streets when they can,” she said. “These individuals risk their welfare day in day out; it is simply not right.”

As for the conservationists who advocate extreme measures, they need to dial it down a bit with the apocalyptic talk. There are productive ways to handle this problem, and they don’t involve demonizing animals for behaving the way nature intended, whipping people into a frenzy, and calling for the violent extinction of an entire species. Cat owners will need to be onboard for any effort to come up with a meaningful solution, and you won’t secure their cooperation if you’re constantly telling them their companion animals are “murderers” who need to be killed.

Cat Lady Day: Celebrating The Unsung Heroes Who Improve Life For Felines

From TNR to managing colonies and finding homes for friendly strays, cat ladies never stop working to make life better for our furry friends.

Hat tip to Mollie Hunt for making us aware of Cat Lady Day, an unofficial holiday that is part of an effort to reclaim the concept of the “cat lady” through positive association.

That’s a noble goal, and at PITB we’ve long scoffed at the idea that gender makes a difference in appreciating felines.

Cats are paradoxically regal yet derpy, imperious yet loving, and their antics are always amusing. Those are qualities that can appeal to anyone regardless of gender, nationality, age or cultural background.

But I think we should also use a day like this to thank the innumerable cat ladies in every city, town and village across the country who work tirelessly to improve the lives of strays, ferals and shelter cats.

These are the people who walk the walk, who do the hard work of TNR (trap, neuter, return), managing colonies, and protecting cats without homes from animals and mean-spirited humans.

Cat ladies find homes for friendly strays, keep colony cats fed, and obtain veterinary care for the sick and injured.

More often than not, they provide help out of their own pockets when donations can’t cover all the costs.

Not only is it thankless work most of the time, but misguided bureaucrats sometimes take it upon themselves to make life more difficult for the cat ladies caring for local strays and ferals.

Yet these women persist because they’re driven by one thing — love for our furry friends.

That’s absolutely worth celebrating.

Want Your Cat To Eat More? Give Them Variety, Study Says

Like us, cats get bored with the same stuff all the time.

One good piece of advice I got before adopting was to introduce the kitten to as many different flavors and textures of food as possible.

That way you won’t have a picky cat and you won’t find yourself in a scramble if the one variety of cat food your feline master will eat is discontinued or becomes difficult to get. That became a major problem during and after the pandemic, when disrupted supply chains and shortages of packing materials meant you never knew what you’d find on store shelves.

But there’s another good reason to do it: variety keeps your cat happy.

Even if your cat has a favorite food, too much exposure to that food will have diminishing returns, a research team from Japan’s Iwate University found.

But it’s not just the type of meat, texture or brand. Smell is hugely important to cats, and the study found they have much bigger appetites when presented with a novel food odor.

This is helpful not only to help us make sure our little buddies eat, but also because most of us don’t think about olfactory stimulation with cats. We build them cat condos and catios, we provide scratchers, we rotate toys. But how often do we give our cats the opportunity to enjoy new smells?

One of Buddy’s favorite things to do is sniff around the apartment building. I wait until late at night when it’s quiet and let him walk the hallways, stopping at each door to sniff. (I always remain a few feet away because it makes him feel safe, and because I can scoop him up and bring him back if he gets frightened.)

He loves it, and I don’t do it enough. After reading this, I’ll make sure little dude gets his sniffing tour more regularly.

‘Biggest Animal Hoarding Case In History’ Is A Reminder To Take A Beat And Wait For Facts

A shelter operator has received death threats amid confusion over the facts after animal welfare authorities raided a Los Angeles County shelter on Friday.

The initial news headlines were apocalyptic — more than 700 dogs and cats were found in deplorable conditions according to authorities, who said the California property where they executed a search warrant represented the most extreme animal hoarding case in history.

A day later the numbers have been revised down to a still-significant 250 dogs and 66 cats, and the owner of Rock N Pawz shelter in Los Angeles County says she and her facility have been smeared, resulting in a flood of death threats directed at her.

The story is a reminder that facts aren’t always established as quickly as we’d like them to be in the age of 24/7 news and social media, and the advent of photorealistic AI can add to confusion and stir public outrage by distorting the reality of fluid situations.

A woman holds a dog found on the Rock N Pawz property. Credit: Los Angeles County Department of Animal Care and Control

What we know for sure is that officers from the Los Angeles County Department of Animal Care and Control executed a search warrant on the property in Lake Hughes, an unincorporated community in the Sierra Pelona Mountains, about an hour’s drive from Los Angeles proper. The investigation was prompted by repeated complaints from neighbors, who said there were overwhelming odors coming from the shelter and claimed there were regular dog fights and incessant loud barking.

A local news station, KTLA, reported authorities on site were wearing respirators with protective gear, and quoted authorities who said they did not believe it was a case of intentional neglect.

“Sometimes people try to do the right thing, and they may bite off more than they can chew,” the Department of Animal Care’s Sgt. Matthew Davoodzadeh told the station. “They end up ultimately not being able to care for the animals in a proper way.”

Authorities have not filed charges related to the case and there have been no allegations of criminal conduct.

Credit: Los Angeles County Department of Animal Care and Control

The influx of animals has strained nearby shelters while veterinarians examine the 316 dogs and cats taken from the property.

In the meantime, shelter owner Christine D’Anda said descriptions of the property and the conditions of the animals aren’t accurate, and took to social media to complain of harassment and death threats directed at her since news of the search warrant hit the web.

The shelter operator asked people to withhold judgment until the facts are established.

On Facebook, users posted images allegedly taken from the property, while others pushed back, alleging the images are either AI creations or were taken from unrelated news stories.

The shelter’s page indicated active rescue and adoption efforts, including fundraisers and an advertised adoption event last weekend.

D’Anda said she will fight the allegations in the legal system.

“There’s nothing that I can do. I’m a very stoic person,” she said. “I’m very sad about the whole situation, and I can’t wait to go to court.”