Another Amazon Driver Steals A Customer’s Cat

A Massachusetts woman hopes she’ll be reunited with her cat after an Amazon driver took the feline during a delivery.

In one respect, it feels unfair to blame Amazon for its employees stealing cats.

The company’s drivers make millions of deliveries to American homes, and the vast amount of time there are no problems.

On the other hand, this has happened so many times now that you’d think Amazon would make it a priority to tell its drivers: Do not steal cats from customers. It’s not acceptable, it’s traumatic for the cats and their humans, and it’s horrible PR for the company.

The latest incident involves a driver who was caught on camera this week stealing 18-year-old Murphy, who belongs to Kathy Souza of Somerset, Massachusetts. Security camera footage shows the driver retrieving cat food from her vehicle and chasing after Murphy, then disappearing.

Souza told a local NBC affiliate that neighbors at an AirBnB saw the driver steal Murphy. The driver allegedly told them she was concerned about the cat, that it “didn’t seem right to her and she was going to take it,” Souza said.

Murphy. Credit: Kathy Souza

As of mid-morning Wednesday, Souza posted an update saying she was waiting at the Somerset Police Department, where the driver apparently agreed to return the cat.

Like so many others before her, Souza found Amazon tone deaf, minimally responsive and unhelpful.

“I spoke with someone at Amazon who asked, ‘Is the cat worth more or less than $200?'” an incredulous Souza wrote on Facebook.

A customer service representative also asked Souza to fill out a satisfaction survey, which mirrors the experience others have had when the company’s drivers have stolen pets. Amazon handles the cases as if their drivers stole or damaged property rather than taking living creatures often considered family by the people who love and care for them.

The company’s responses are similar to the way it handled the case of Feefee, a 13-year-old tabby cat stolen from a family in Everett, Washington, by an Amazon driver in late July of 2024.

In that case, Amazon offered to compensate the Ishak family by sending a stuffed animal resembling Feefee, and told owner Ray Ishak that the apologetic driver had contacted police to return the cat. That wasn’t true, and to make matters worse, the Amazon driver abandoned Feefee and wouldn’t tell the family where she’d dumped the cat. Ishak spent several days driving through his neighborhood and surrounding areas, looking for the driver’s car which was visible in his doorbell camera footage.

Ishak found his cat without Amazon’s help after a great deal of stress and effort.

Souza said she would post another update about Murphy “when I have him in my arms.”

Update, 2:05 pm: Souza has been reunited with Murphy.

In a statement, Amazon said the driver’s behavior doesn’t meet the company’s standards and promised an investigation, but a friend of Souza wrote on Facebook that it was pressure from social media posts and local news reports, not action from Amazon, that prompted the woman to return Murphy.

“Rescuing animals is honorable, but due diligence is imperative, and this woman did not do hers,” she wrote.

Murphy is well known among neighbors and doesn’t stray further than three houses from home, Souza wrote in an earlier post.

We’re glad Souza and Murphy have been reunited and this story has a happy ending.

As for the lessons learned here, anyone unfortunate enough to find themselves in this situation should not wait for Amazon to act. The company won’t have the same sense of urgency, and its customer service staff aren’t trained or equipped to take the necessary steps, like liaison with local law enforcement.

In cases where people have recovered their pets, the common thread is that they took the initiative, used social media and local news to get the story out, and were relentless. Time is crucial, because in some cases delivery drivers will panic and abandon stolen pets.

Header image credit Wikimedia Commons

‘More Purring, More Buying’: Bookstores Give Readers A Reason To Drop In

In the era of Amazon, America’s independent bookstores survive by offering things the online giant can’t.

Like everything else in the realm of print media, bookstores have been having a rough go of it the last decade or two.

Waldenbooks, Crown Books and Borders no longer exist, with the latter chain shuttering its last 400 stores in 2011. Barnes and Noble is the last surviving book chain thanks to an aggressive strategy of expanding their cafe and lounge space, encouraging shoppers to hang out while they sample books and drink coffee.

There are still some 14,000 bookstores in the US, depending on how some hybrid businesses are categorized, and independent booksellers now make up the majority of real-world retail while the giant that is Amazon looms.

The key to survival is offering things Amazon can’t. Some distinguish themselves by catering to specific customers, like fans of mystery or science fiction, offering rare and signed volumes alongside their regular stock. Some pursue a Barnes and Noble-like strategy, leaning heavily into the hybrid coffee shop model. And some become community spaces for book signings and poetry nights.

Others lure customers inside — and back after they’ve already visited — with pets.

In a new story, the New York Times highlights independent book shops around the country that have dogs, lizards, turtles, rabbits, and of course, cats.

When it comes to our furry and clawed friends, some shops are populated with adoptable felines:

At the Literary Cat Co. in Pittsburg, Kansas, readers have the opportunity to adopt a pet while they shop. The store partners with a local rescue organization, hosting about seven cats at a time, along with three permanent feline “employees”: Hank, the regional manager; Scarlett Toe’Hara, the assistant regional manager (she’s polydactyl); and Mike Meowski, the assistant to the assistant regional manager.

Jennifer Mowdy, the store’s owner, described each cat’s role, personality and origin story with the air of a matriarch ticking off successful grandchildren. Speaking of the upper respiratory illness that cost Mike Meowski an eye, she sounded stoic. He was a kitten; she was there for him. They soldiered through.

Mowdy created a glass alcove for allergic customers – and to deter escapees – and a “kitty conference room” (accessible by cat door) for litter boxes. With regular scooping, four air purifiers and daily mists of Mrs. Meyers Room Spray, she said the scent of the store is neutral to positive.

In the past year and a half, the Literary Cat Co. has facilitated 50 adoptions. “We’ve only had one cat that didn’t work out,” Mowdy said. “Too much fight in her.”

Kittens tend to wreak havoc; Mowdy prefers a mature animal of the “Don’t call me, I’ll call you” variety. Felines are welcome to scale shelves and interact with readers as they please, which is their way.

“They get to practice being a good house cat,” Mowdy said. “They get socialized.” Occasionally, the right cat finds the right reader’s lap. The rest is destiny (with the rescue organization handling logistics; the Literary Cat Co. simply makes the introduction).

Check out the entire story here. (No paywall.)

Did A School Really Go Into Lockdown After A Teacher Confused A Chonky Cat For A Mountain Lion?

The latest viral cat story offers a lesson in healthy skepticism in today’s news environment.

Viral news accounts on social media and less scrupulous news sites have been buzzing this week about a school lockdown in Moses Lake, Washington, which was reportedly caused by a teacher confusing a particularly fat cat for a puma.

I saw red flags immediately while reading the story. While it did give a specific location, it was suspiciously devoid of other details, and the wording on all the posts and stories was dubiously similar. Additionally, a Google news search doesn’t turn up anything recent from reputable press.

Then there’s the photo, which looks a little too good to be true.

This photo is a Getty stock image and does not depict the domestic cat in the school lockdown story, despite accompanying it in dozens of news posts.

So did a school really go into lockdown after a case of mistaken feline identity?

Yes, but it happened in November of 2023, and the photo of the obese cat making the rounds in stories this week does not depict the cat in question. The original story was published by a local news site on Nov. 22, 2023, and says the school went into lockdown at 10:30 that morning, but was quickly lifted after staff confirmed there was no puma stalking the school grounds.

“…educators soon learned that the mountain lion was in fact, a “fat cat eating a rat,” according to the school memo to parents. 

‘While we take all reports seriously, this was the first report we’ve ever had of this nature,’ the school wrote in a statement. 

Despite the benign nature of it all, safety measures resumed to safeguard students and staff. Classes resumed as normal after a short period of time. “

As for the photo, the particularly rotund moggie’s image is a stock photo from Getty. It was used in a story about feline obesity in 2017 and an April 2018 story from the New York Daily News about public outrage in Jefferson, Iowa, where the police were shooting feral cats instead of dispatching animal control or working with local shelters.

Since the image is from a photo agency and predates the original story about the Washington school lockdown by at least six years, we can rule it out as an image of the feline mistaken for a mountain lion while settling down to a feast of fresh rat.

A deceptive image used to promote the story on Facebook.

So what happened here, and why are so many news sites and channels reporting this incident as if it just happened, accompanied by a deceptive photo that is not credited to Getty?

It’s classic clickbait. That is to say, some administrator or editor saw the old story picking up traffic or noticed a blip in certain search strings, and republished the story as if it’s new while omitting the original date.

Others noticed and followed suit to get the clicks while the getting’s good, fighting over the scraps that fall from the Zuckerbergian table in the form of ad revenue. The story is simple, sharable, has been paired with an amusing image, and is exactly the sort of thing people love to post and comment on via social media.

It’s a reminder to all of us to be skeptical about what we read, and to never take anything on Facebook, Instagram, TikTok et al at face value. In fact, it’s best to ignore anything on those platforms presented as news or fact. Everyone’s got their own preferences, but here at Casa de Buddy, we like the Wall Street Journal, Reuters, The Guardian, Associated Press, al Jazeera, the BBC, and aggregators like RealClearPolitics.

That doesn’t mean they’re above reproach or that everything they produce is a sparkling example of journalism, but they’re institutions that operate under the traditional rules, staffed by professionals who take pride in trying to get stories right. I’ll take that any day over a random Facebook account run by some shady guy in Macedonia or Belarus, who will post anything as “news” as long as it brings him clicks and ad revenue.

Bud Battles A New Vacuum, Plus: Webb Telescope Reveals ‘Toe Bean’ Of Cat’s Paw Nebula

Buddy confronts his machine arch-nemesis, while NASA celebrates JWST’s third anniversary by imaging the cosmic cat’s paw in detail we’ve never seen before.

To mark its third anniversary, the team behind the James Webb Space Telescope has released an image of the Cat’s Paw nebula, and it’s incredible!

Below is a dramatically scaled down version of the image to make things easier on readers who may have slower connections or tend to visit PITB on mobile devices. The original is 30mb and can be found here.

It really is worth viewing at maximum resolution, where you can see details of the stellar nursery and the thick plumes of ionized gases that comprise the radiant, multi-hued structure of the nebula.

The dark red areas are dense concentrations of gases, the clouds from which stars are born. The blue stars are the cosmic newborns, and if you scroll through the image at maximum resolution, you can see those young stars floating in seas of their golden brethren in interstellar expanses stretching thousands of light years. In this image, we’re looking at an area of our galaxy between about 4,000 and 5,500 light years away.

Here’s the small version:

And here are images that better illustrate why it’s called the Cat’s Paw, with a view oriented in the “correct” way to trigger our brains’ pattern recognition processes, the mechanisms that make us think “Oh yeah, that does look like a cat’s paw!”

“Toe beans” up top, large pad beneath. The Cat’s Paw Nebula.
Viewed in different wavelengths to better see the overall structure without the obscuring elements.

We’re fortunate there is no cosmic-scale feline floating out there. Just imagine entire star systems batted around for fun, or a section of the galaxy reserved as a litter box.

I know this can seem overwhelming to some people, while others see images like this and think “What’s the big deal? Haven’t we seen things like this before?”

And the truth is no, we haven’t. That’s the beauty of the James Webb Space Telescope. We’re not only seeing galaxies and structures previously undiscovered, we’re also seeing familiar cosmic locations in detail and resolution that was previously impossible.

In a very real way, we’ve upgraded from standard definition Cosmic TV to the HD version.

The scope is in orbit, at a gravitationally stable position known as Lagrange point 2. In plain English, it’s a special place a million miles from Earth where the gravitational dance between our planet and our sun effectively cancel each other out.

Or, as NASA puts it, Lagrange points are “positions in space where objects sent there tend to stay put.”

It took decades of planning and the engineering talents of thousands of humanity’s best to create the JWST, which is also a spacecraft. The scope was built to travel to L2 without anyone aboard, then unfold itself in a delicate ballet of almost innumerable moving parts. The JWST’s ability to transform, like a butterfly emerging from a cocoon, is an engineering marvel in and of itself, and that’s before it began providing us with a better view of the cosmos than we’ve ever had in the history of our species.

Cheers to the scientists and engineers at NASA, who have repeatedly demonstrated they’re cat-loving people!

Header image credit: Texas Tech University Department of Physics and Astronomy

The fury of the Budster

Casa de Buddy has a new vacuum, desperately needed during this hot summer as Bud has been shedding more fur than usual.

I could have made another cat from all the hair the new vac picked up from the area rugs, couches and pillows, but Buddy wasn’t happy.

As PITB readers know, vacuums are high on the list of things Buddy despises. He’ll start hissing the moment he sees one, even if it’s not plugged in. He thinks they are angry nemesis machines created to infiltrate his territory and torment him.

Usually I try to lure the little dude into another room with treats and lock him in for a few minutes while I vacuum, but he was nowhere to be found, so I thought he’d spotted the vac and retreated voluntarily.

Tragically, I was mistaken.

Shortly after I began vacuuming my bedroom, I heard a low growl, then Buddy leaped from his hiding spot under my desk and shrieked his high-pitched, baby-like battle cry as he launched himself at the evil vacuum!

It was comical. His little face was twisted into a mask of rage, his ears were pinned back, and he slapped the hell out of the vac: SLAP SLAP SLAP SLAPPP!!! with his little paws.

Here’s a reimagining of the ghastly incident, since it would be cruel to repeat it just to get photos. It’s Buddy — or the “model” of Buddy I’ve built using dozens of photos — exacting his wrath on the evil machines that disturb his peace:

I turned the vacuum off and tried to calm him down by reassuring him in a soft voice that he was safe. Nothing to be worried about, pal!

But I couldn’t stop laughing, which didn’t help the situation. Little man does not like to be mocked, and I’m convinced he fully understands when I’m laughing at instead of with him.

Ah, well. Next time there will be no assumptions and I’ll get him safely out of harm’s way before using the evil contraption.

Yes, That’s A Mountain Lion In Ring Cam Footage From NY! No, You’re Not In Danger

It’s the first time a mountain lion has been spotted in New York since 2011. Authorities aren’t sure if the cat is an escaped — and illegal — pet, or if it made an epic journey from the west coast.

For the first time in 14 years, there’s a puma on the loose in New York.

The wild cat was spotted on a Rochester woman’s Ring doorbell camera padding along the sidewalk in front of her home at about 4 am on Wednesday morning.

A representative from the state Department of Environmental Conservation cautiously said the agency is working on confirming the species of cat in the footage.

But the feline’s size, gait and tail are dead giveaways, despite the dark footage and fleeting glimpse: it’s a puma.

In the brief clip, the wild feline walks past a tree, giving the DEC an important context clue. Michael Palermo, a wildlife manager with the department, said his team measured the tree, allowing them to closely estimate the animal’s size by comparing the footage to their measurements.

“If, in fact, it is some large cat, we would want to question, how did it get here? It’s not impossible for a wild cougar to travel to New York; it’s happened before,” Palermo said. “Was it a captive one that may have been legal as a licensed facility, and if so, did it escape? We still need to do some work to verify anything like that.”

While pumas were once native to New York and thrived in the forested mountains of regions like the Catskills (“cat creek” in Dutch), the last verified sighting in New York was in 2011. That cougar crossed through the Empire State after an epic journey from the west coast, a stronghold for the species.

Some people who posted to a Rochester community group on Facebook are already freaking out, and pumas are widely misunderstood, so it’s important to note the facts:

  • Pumas are not African lions, are not closely related to them and do not behave like them
  • They’re not aggressive toward people. In fact, they try to stay away from humans and will go out of their way to avoid confrontation
  • The exceptions are when people threaten a puma’s cubs or corner the animal, giving it no opportunity to escape
  • Americans are 150 times more likely to be struck by lightning than killed by a puma. There are only 27 reported cases of people killed by pumas in more than a century. By contrast, an estimated 4,300 to 10,000 Americans have been killed by dogs in that same time span. (Higher estimates include people who did not die immediately from dog bites, and people who died of infections or complications from bites.)
  • While some people and media reports erroneously call pumas “big cats,” they are not members of the panthera genus. They are felines more closely related to domestic cats and small wildcats. Accordingly, pumas can purr and meow, but they cannot roar

Pumas are also known as mountain lions, cougars, panthers, painters, screamers, catamounts, pangui, onca parda, cuguacuarana, katalgar, chimbica, shunta-haska, fire cats, California lions, ghost cats, and red tigers, among many other names.

In fact, the species has more names than any other animal. That’s because it’s adaptable with a historically wide and varied range. There are some 40 names for pumas in English and more than 80 in Spanish, Portuguese and the languages of indigenous Native American tribes.

The species is officially known as puma concolor, or “puma of one color” thanks to its typically biege fur that, unlike tigers, jaguars, leopards and even house cats, does not have stripes, spots or rosettes.

While it’s extremely unlikely the mystery cougar would pose a threat to people, Rochester police — who have fielded several reports of sightings in recent days — advise locals to keep their pets indoors and to exercise caution while walking their dogs.

Update: The DEC has officially confirmed the cat is a puma, although it was obvious from the footage.

In the meantime, a Rochester man says he saw the wild cat — and people running away from it — on Wednesday night.

Although that sighting has not been substantiated by authorities, it does illustrate the need to educate the public about these animals.

“You know, a mountain lion, it be ‘rawr.’ They be crawling and… serious,” Curtis Jones told WHAM, an ABC affiliate in Rochester.

“I am going to keep this bat right here, man, just in case,” he told a TV reporter. “I am going to protect us, I ain’t going to let nothing happen to us, nothing. OK?”

Let’s hope common sense somehow finds its way into the Facebook algorithm amid all the misinformation as the locals discuss the sightings online.

If you’re from the area, we beg you: please do not attack, shoot or chase after the puma with a baseball bat. The animal does not consider you food, is not a danger to you, and is probably scared and hungry.

That deserves special emphasis if, as the DEC’s staff have said, the puma is more likely an escaped captive than a long-wandering traveler from the western US.

Jones said he saw the puma “slithering” and hear it “rawr,” but it’s worth noting, again, that pumas are members of the genus felinae, meaning they’re genetically and behaviorally much closer to house cats and can meow and purr, but cannot roar. Despite their size, mountain lions are not true “big cats.”

As for Jones, we hope him and his neighbors give the cat a wide berth and let the authorities safely capture it, have a veterinarian evaluate, and figure out where it belongs.

“I don’t play with lions, I don’t play with tigers, bears, nothing in the wild, I don’t play with those, I promise you,” Jones told the station. “I don’t even do rollercoasters. I’m good.”