Amazon has not been helpful when its drivers have stolen pets from customers, treating the incidents as customer service issues.
A woman in California is in a panic after her cat went missing and her home security cameras showed an Amazon driver carrying the kitty away.
Diane Huff-Medina’s footage shows a driver bending down to pet her cat, Piper, during a delivery this weekend. After delivering the package, the Ring camera footage shows, the driver grabbed Piper on the way out, put her in his vehicle and drove off.
“I thought he was just petting her for a second, but yeah … I had to rewatch it a couple of times because it is hard to see, it’s dark, and he doesn’t carry her very nicely,” Huff-Medina told LA’s KABC. “I see her little tail and I was like, ‘Oh my God.’ I couldn’t believe what I was seeing.”
Piper the cat. Credit: Diane Huff-Medina
Unfortunately incidents like this seem to happen regularly, and Amazon continues to fall woefully short when it comes to handling them and helping reunited their customers with their pets.
In an incident from last year when one of the company’s drivers stole Feefee, a cat belonging to the Ishak family of Everett, Washington, Amazon’s customer service representatives told the family the company could not force the woman to return the cat, and refused to give the woman’s address or even her general neighborhood to the family so they could search for Feefee.
In a similar incident from August, an Amazon driver stole Murphy, a cat belonging to Kathy Souza from Massachusetts. While Souza thankfully was reunited with Murphy, Amazon was not helpful, she said.
“I spoke with someone at Amazon who asked, ‘Is the cat worth more or less than $200?’” Souza wrote incredulously on Facebook while Murphy was still missing.
Credit: Diane Huff-Medina
This time, an Amazon rep told Huff-Medina they’d identified the driver, but couldn’t get in touch with him.
It’s amazing that after all these incidents, Amazon still treats the theft of cats and dogs by their delivery drivers as a customer service issue, and seems to have no standard protocol for working with law enforcement to get the animals returned.
Indeed, there’s one common thread to all the stories that end happily — in those cases the victims did everything they could to find their pets and did not wait for Amazon or local police to take the thefts seriously.
In the Ishak family’s case, they spent several days posting flyers, talking to local media and driving around in a widening circle to look for the car they’d seen on their doorbell camera. That’s ultimately how they found Feefee: instead of surrendering the scared feline as she told Amazon she would, the driver simply dumped Feefee outside her own building. The Ishaks found Feefee scared and hungry, hiding in the bushes outside the driver’s apartment complex, but otherwise unharmed.
In Souza’s case, her relentless efforts to make noise and draw attention to the driver and Amazon ultimately prompted the driver to return Murphy.
So we’re hoping Huff-Medina takes a similar route, because unfortunately these cases are not a priority for the corporate behemoth, nor for local police, as most state laws consider pets property, and stealing a pet is considered a small time crime. Let’s hope there’s good news soon.
They appear out of nowhere on a scenic route in New York’s Catskill mountains, beckoning drivers to stop and check out the rest of the wonders inside the nearby shop.
A few years ago on the way back from the Catskills, a scenic mountain belt in low-central New York, I spotted this beauty from the road and had to stop:
It’s a heavily modified, custom Dodge Magnum crafted by artist Steve Heller. The parcel of land I’d almost passed houses his shop, Fabulous Furniture On 28, one of the most unique spots you can find in the state, if not the country.
Here are a few other photos of the Cro Magnum I took that day:
Heller’s property is adorned with all sorts of retrofuturistic metallic sculptures that evoke the science fiction films and comic books of yesteryear:
The classic cars are my favorite, but unfortunately I did not get to see them all that day.
The header image and the images below are from Heller’s site, while I took the other photos on the day I stopped to look around.
The header image is another Dodge Magnum, while the beast below is The Marquis de Soto, a customized Mercury Grand Marquis:
How do you ensure people will heed warnings to steer clear of nuclear waste storage sites thousands of years in the future? One outlandish proposal involves genetically engineering domestic cats to glow in the presence of radiation.
Imagine you’re a person living five thousand years downstream.
Maybe civilization collapsed and restarted, maybe records were lost, or maybe like Etruscan, Harappan and proto-Elamite, the languages we speak today will be long forgotten.
At any rate, if you discover a forceful warning left by your ancestors from the deep past, would you understand it without translation or cultural context?
And if you’re the one tasked with leaving the message, how would you do it?
The message has to be enduring. It must be recorded in a format that will withstand the tests of time, conquest and natural disasters. The message must be comprehensible without cultural context, because we have no idea how language will shift in the future or whether our descendants will enjoy the knowledge that comes with continuity of records.
Lastly, the message must be both compelling and absolute in its meaning, because its content is vitally important: This site contains nuclear waste. Do not under any circumstances excavate or disturb the contents of this facility. It will lead to sickness, suffering and death.
The traditional trefoil warning sign is unlikely to scare anyone off. The new radiation hazard sign, right, seems unambiguous, but so do warnings on Egyptian tombs.
How do you phrase that in a way our naturally curious species will heed the message?
We certainly didn’t heed the warnings on the tombs of King Tut and other pharaohs. For all we know, humans of the future might believe the hidden chambers deep in Yucca mountain or buried 3,000 feet underground are filled with fabulous treasures and wonders beyond imagination.
They might interpret the warnings as superstition, meant to ward off looters, “grave robbers” and anyone else who might be motivated to break in. They might see the care and effort that went into encasing the objects and conclude there must be something very much worth preserving inside.
Or they might be driven by simple curiosity, as so many human endeavors have been.
A tour group visiting the incomplete Yucca Mountain nuclear waste storage facility. Credit: Daniel Meyer/Wikimedia Commons
Arguments about how to warn the future are at least as old as the Manhattan Project (1942) and the first nuclear power plants (1954 in the USSR, 1958 in the US), but there weren’t serious efforts to come up with a plan until the 1970s, when scientists, historians and other thinkers began to engage in formal efforts to find a long-lasting solution.
Some of the ideas are boring, some are impractical, and some are absurd, like an idea to create a “garden of spikes” atop nuclear material waste sites, to discourage people from settling in the area or excavating.
Unfortunately, one idea that’s still being kicked around is the concept of the radiation cat, or raycat.
Knowledge and language may be lost to history, signage may be destroyed, physical obstacles may be removed. But one constant that has endured, that has seen empires rise and fall, and has existed long before Stonehenge and the pyramids of Giza, is the human relationship with cats.
They’re now valued as companions, but we still use them as mousers on ships, in heavily populated cities, in ancient structures and on farms and vineyards.
They’re embedded so deep into our cultural psyche that it would not be outlandish to think the archaeologists of the future may conclude the internet was constructed primarily to facilitate the exchange of images of cats.
Even the first high-bandwidth deep space transmission was a video of a cat, so in a very real sense, the dawn of a solar system-wide internet was heralded by an ultra high definition clip of an orange tabby named Taters, beamed back to earth from the exploratory spacecraft Psyche, which was 19 million miles away when it transmitted Taters on Dec. 11, 2023.
Consider also that the basic felid body plan — shared by domestic kitties, tigers, pumas, black-footed cats and the 37 other extant species — has barely changed in 30 million years, because cats are extremely successful at what they do.
In other words, cats aren’t going away, and domestic felines have a place in every human society.
So philosophers Françoise Bastide and Paolo Fabbri conceived of the “living warning” in 1984. The idea is to alter the genetic code of felis catus so that the animals glow or change color in the vicinity of nuclear waste, using minuscule levels of radiation as the trigger.
There are natural precedents for this, including bioluminescence and several species of octopus that radically change colors and patterns on their skin to evade predators.
The second component, once the genetic code has been altered, is the creation of folklore: songs, stories and myths that will endure through time, warning people to keep cats close, treat them well, and run like hell if they change color because it means something terrible, something evil beyond imagination, is nearby.
To ensure the folklore of feline Geiger counters endures, an idea by linguist and semiotician Thomas Sebeok would be incorporated. Although empires and states rise and fall, there’s one organization that has survived for 2,000 years preserving a unified message: the Catholic church.
Sebeok proposed an atomic priesthood, an order that would pass the knowledge down through generations, continually seeding culture with stories and songs of glowing felines.
Spent nuclear fuel rods are stored in on-site pools at the facilities where they were used, but pools are meant only as temporary storage solutions. Credit: Wikimedia Commons
If this stuff sounds wacky, that’s because it is. We won’t figure out a way to ensure a message is received and understood thousands of years in the future without considering some off-the-wall plans.
Of course messing with the genetic code of any animal raises serious ethical questions.
We don’t have the right to play God and tinker with the genetic code of extant species. We don’t fully understand the immediate consequences for the health and happiness of cats, and we know almost nothing about the long-term effects on the species.
I’d also argue that we have a special relationship with cats and dogs, one that exceeds any obligations we may feel toward our primate “cousins” or other non-human animals.
Cats and dogs have been living with humans for a combined 40,000 years. They have been molded by us, they are dependent on us, and all that time in human proximity has led to unique changes.
No animals on this planet can match them when it comes to reading human emotions. Our little buddies pick up on our emotional states before we’re consciously aware of them partly because of their robust sensoriums, and partly because as their caretakers, our business is their business.
A clip of a cat named Taters was the first data burst transmitted to Earth using NASA’s upgraded deep space network. Credit: NASA/JPL
We bear a responsibility to both species and the individual animals. It’s not just the fact that without them, our lives would feel less meaningful. It’s the indisputable fact that without them — without dogs who flushed out prey on yhr hunt and guarded small settlements, without cats who prevented mass starvation by hunting down rodents — we would not be here.
Cats and dogs play a major role in the story of the human race. We are indelibly linked. Their DNA is not ours to tinker with, and they are not tools we can repurpose at our convenience.
Thankfully the US Department of Energy has never endorsed the concept of raycats. While there is a website advocating for a raycat program and small groups around the world dedicated to its propagation, the interest is mostly academic.
The Raycat Solution, which maintains a site dedicated to the idea, has a FAQ which says its supporters are serious about its potential usefulness, but for now most experts see it as a thought experiment and reminder that the problem must be dealt with eventually. At some point NIMBY will have to yield to reality, and wherever the US ends up storing nuclear waste, it’ll need to be secured, sealed and marked.
The goal is for the message to endure at least 10,000 years, at which point scientists say the radiation will be minimal.
That’s assuming that the future holds the collapse and rebuilding of human civilization, or at least a technological backslide in which the majority of our species’ knowledge is lost.
We like to think things will be brighter than that and instead of glowing to warn people of danger, cats of the far future will be where they belong — with their human buddies, exploring new frontiers on starships with plenty of comfortable napping spots.
Header image depicts the Alvin Ward Vogtle Nuclear Power Plant in Georgia, the largest nuclear plant in the US. Image via Wikimedia Commons/NRC
[1] The nuclear waste storage facility at Yucca Mountain was initially funded and approved by congress in 2002, then was canceled and de-funded in 2011 after significant pushback from people who live in Nevada, along with their representatives in congress. Plans for the site have changed several times in more than two decades, leaving the US with no central, secure site to store nuclear waste.
Waymo says KitKat “darted under our vehicle as it was pulling away” in the accident that killed the popular bodega cat.
Last week when we wrote about a San Francisco cat hit by an autonomous taxi, the Google subsidiary that produces the cabs hadn’t responded to media requests for comment.
Now Waymo has confirmed one of its driverless taxis did strike KitKat late on the night of Oct. 27, but claims the nine-year-old tabby got in the car’s way as it began to move. Here’s Waymo’s statement:
“The trust and the safety of the communities we serve is our highest priority. We reviewed this, and while our vehicle was stopped to pick up passengers, a nearby cat darted under our vehicle as it was pulling away. We send our deepest sympathies to the cat’s owner and the community who knew and loved him, and we will be making a donation to a local animal rights organization in his honor.”
People in the neighborhood where KitKat was a fixture are not happy with the response. Per Mission Local: “Waymo did not reply to a request to review the video, and did not say how much it would donate or what group would receive the gift.”
Mission Local noted witnesses gave slightly different accounts of the collision, saying KitKit was in front of the taxi for several seconds before it began moving.
As testament to how well-known and beloved KitKat was, there’s now a considerably sized memorial to him in front of the store he called home, with flowers, candles, drawings of KitKit and even cans of cat foot left on the spot. The San Francisco Chronicle has photos of the memorial.
KitKat featured prominently on Instagram, where photos show him hanging out with customers, patrolling the sidewalk in front of the store, and curling up for naps on the counter. Credit: https://www.instagram.com/randasmarket/
The paper also quotes a local who explained the outpouring of grief: “If you’re not a 16th Street regular this can seem silly, but this cat meant so much to this community. If you knew KitKat, you’d understand.”
KitKat’s death has soured more people on Waymo, with the Chronicle noting it “struck an emotional nerve in a neighborhood already wary of driverless cars weaving through its crowded streets.”
Waymo, a subsidiary of Alphabet Inc. (Google’s parent company), operates driverless fleets in San Francisco, Los Angeles, Phoenix, Austin (TX) and Atlanta, with plans to offer automated taxi service in Washington, D.C., and Miami.
“When they show up in your yard and they need you, we can’t look away.”
As someone who avoids medical dramas like the plague, I’m not familiar with Wendi McLendon-Covey’s work, but I’m sure many PITB readers will know the St. Denis Medical star. In an interview, McLendon-Covey talks about rescuing cats, earning their trust, and getting satisfaction from knowing she’s improving one life at a time.
Most recently she’s been earning trust with a stray she calls Harvey, saying it’s “taken me forever to bond with him” and she still has work to do before he trusts her enough to go indoors.
Cats, she said, are “cuddly, they’re cute, they’re hilarious. They all have their different personalities and they have their little meetings and their little way of talking to each other, and it’s just fascinating to watch. So that’s a hot Friday night for me, is just throwing treats to the cats.”
In disrupting another industry, AI has moved into a realm where its use has physical consequences.
I’d planned on taking a break and easing up on posts after the glut of cat-related news the past few days, but this story is disturbing, timely, and sadly we’ll almost certainly hear about more of these incidents in the near future.
KitKat, a nine-year-old tabby who called Randa’s Liquor Store in San Francisco’s Mission District home, was killed late Monday night by a vehicle owned by Waymo, an autonomous ride-hailing service.
Witnesses said they saw the Waymo hit the cat and pulled him out from under the self-driving car. They say KitKat was sitting on the sidewalk at the time. It’s not clear if the Waymo vehicle drove up onto the sidewalk or if its bumper was the impact point.
A witness who filed a report with 311 via smartphone said the Waymo vehicle “did not even try to stop.” The car continued on to its next pickup.
Several people rushed the injured tabby to a 24-hour emergency veterinary clinic, but his injuries were too severe and he died five minutes before his human arrived.
KitKat was extremely popular with people in the neighborhood, patrons of the neighboring bar and sandwich shop, and passersby. They described him as a feline who liked to patrol the sidewalk and pop into the bar and sandwich shop to “supervise,” making sure all was well in his little realm.
“Everyone’s heartbroken,” Jessica Chapdelaine, who tends bar next door and lives in an apartment above the liquor store, told Mission Local. “He’s the baby. He was everyone’s best friend and he was just the sweetest boy.”
Waymo didn’t respond to requests for comment by Mission Local, TheSFist and other media. The Google-owned company had not addressed the incident on its website’s press page, nor on its X account despite several users bringing it up, as of Thursday morning.
“You can’t even drive in the dark in normal weather without killing a cat,” one user wrote, while others weren’t nearly as diplomatic.
The San Francisco Standard provides a bit of context on the autonomous vehicle issue in California:
“The state had logged 884 autonomous vehicle collision reports as of Friday, according to the Department of Motor Vehicles (opens in new tab). A dog was struck and killed by a Waymo in Bernal Heights in 2023. A week later, a Labrador survived getting hit by a Cruise self-driving car; the company no longer tests its cars in San Francisco.”
On the other hand, there have been several dramatic incidents involving autonomous vehicles that have successfully avoided collisions with other cars, people and animals, even when given a fraction of a second to respond. In an incident in LA from earlier this year, a home security camera caught footage of a Waymo stopping instantly to avoid a dog that ran out into the street directly in the car’s path:
A human driver almost certainly could not make a safe decision in that time interval, but a machine can confirm there is no car immediately behind it and execute the stop within a few milliseconds.
Still, as more ride hailing services roll out autonomous fleets and expand into more cities — as the major players in the still-developing industry are already doing — this will become more of an issue. Waymo operates fleets in San Francisco, Los Angeles, Phoenix, Austin (TX) and Atlanta, and plans to roll out its service in Miami and Washington, D.C., in the near future.
The obvious question is whether AI-driven vehicles are safer than cars with people behind the wheel, for drivers and pedestrians. The answer seems to be yes, especially as the technology improves. Machines don’t text while driving, don’t get distracted fiddling with radios and don’t get behind the wheel after drinking. Sensors and software have improved dramatically in just a few years.
But that won’t be enough. There’s a psychological hurdle in giving up control. It’s the same reason why so many people are terrified of flying even though we’re statistically much more likely to die in car collisions. When you’re behind the wheel, you have control over your fate — or the illusion of control, anyway.
A close-up shot of hardware and some of the sensors on the Jaguar I-PACE Waymo autonomous vehicle. Credit: Waymo
Parallel to the questions about safety are concerns about whether any corporation should be permitted to put driverless cars on the road, especially when the companies with the resources to commit to a major venture like this are the familiar Big Tech conglomerates run by the same handful of tech oligarchs.
Should they be allowed to wipe out yet another industry, taking away work from people who drive taxis or for rideshare companies? Do we need the government to step in and place some guiderails on tech that has developed at an unprecedented pace and threatens to upend huge swaths of society? Should we demand a much more robust regulatory process and risk falling behind other countries in the AI race?
These are questions we’ll all have to grapple with, and there are no easy answers.