Massachusetts – Pain In The Bud

Once Again, Amazon Has No Answers After A Delivery Driver Steals A Pet

Amazon has not been helpful when its drivers have stolen pets from customers, treating the incidents as customer service issues.

A woman in California is in a panic after her cat went missing and her home security cameras showed an Amazon driver carrying the kitty away.

Diane Huff-Medina’s footage shows a driver bending down to pet her cat, Piper, during a delivery this weekend. After delivering the package, the Ring camera footage shows, the driver grabbed Piper on the way out, put her in his vehicle and drove off.

“I thought he was just petting her for a second, but yeah … I had to rewatch it a couple of times because it is hard to see, it’s dark, and he doesn’t carry her very nicely,” Huff-Medina told LA’s KABC. “I see her little tail and I was like, ‘Oh my God.’ I couldn’t believe what I was seeing.”

Piper the cat. Credit: Diane Huff-Medina

Unfortunately incidents like this seem to happen regularly, and Amazon continues to fall woefully short when it comes to handling them and helping reunited their customers with their pets.

In an incident from last year when one of the company’s drivers stole Feefee, a cat belonging to the Ishak family of Everett, Washington, Amazon’s customer service representatives told the family the company could not force the woman to return the cat, and refused to give the woman’s address or even her general neighborhood to the family so they could search for Feefee.

In a similar incident from August, an Amazon driver stole Murphy, a cat belonging to Kathy Souza from Massachusetts. While Souza thankfully was reunited with Murphy, Amazon was not helpful, she said.

“I spoke with someone at Amazon who asked, ‘Is the cat worth more or less than $200?’” Souza wrote incredulously on Facebook while Murphy was still missing.

This time, an Amazon rep told Huff-Medina they’d identified the driver, but couldn’t get in touch with him.

It’s amazing that after all these incidents, Amazon still treats the theft of cats and dogs by their delivery drivers as a customer service issue, and seems to have no standard protocol for working with law enforcement to get the animals returned.

Indeed, there’s one common thread to all the stories that end happily — in those cases the victims did everything they could to find their pets and did not wait for Amazon or local police to take the thefts seriously.

In the Ishak family’s case, they spent several days posting flyers, talking to local media and driving around in a widening circle to look for the car they’d seen on their doorbell camera. That’s ultimately how they found Feefee: instead of surrendering the scared feline as she told Amazon she would, the driver simply dumped Feefee outside her own building. The Ishaks found Feefee scared and hungry, hiding in the bushes outside the driver’s apartment complex, but otherwise unharmed.

In Souza’s case, her relentless efforts to make noise and draw attention to the driver and Amazon ultimately prompted the driver to return Murphy.

So we’re hoping Huff-Medina takes a similar route, because unfortunately these cases are not a priority for the corporate behemoth, nor for local police, as most state laws consider pets property, and stealing a pet is considered a small time crime. Let’s hope there’s good news soon.

California Becomes 6th State To Ban Cat Declawing

Three states have banned declawing so far in 2025.

Six down, forty four to go.

California became the sixth and latest state to ban cat declawing this week when Gov. Gavin Newsom signed Assembly Bill 867, which makes it illegal to remove a feline’s claws unless it’s medically necessary for the health and survival of the cat.

Declawing may sound like a sort of kitty manicure, but the neutral name disguises a cruel form of elective mutilation that involves amputating a cat’s toes at the first knuckle.

It’s the equivalent of chopping off a third of each finger, all to prevent potential damage to inanimate objects like furniture. The procedure has been condemned by every major animal welfare group including the Humane Society and the SPCA.

Declawing inflicts a lifetime of pain on cats, changes feline gait and posture, leads to early arthritis and causes a long list of secondary problems. For example, declawed cats are much more likely to bite because they have no other form of defense when they feel threatened, and they’re also much more likely to stop using litter boxes because it hurts to walk on the sand-like and granule texture of the litter with half-amputated toes.

Lawmakers haven’t worked out the details on how the new law will be enforced or what the penalties will be if veterinarians illegally perform the procedure. Other states have implemented a system of increasingly harsh fines and the suspension of veterinary licenses for repeat offenders.

New York became the first state to ban declawing in 2019. Maryland and Virginia followed in 2022 and 2023, respectively, and in 2025 Massachusetts, Rhode Island and now California have all passed similar laws.

Meowscular Monday: A New Cat Mayor Wins Office In Somerville, Mass.!

Minerva, a long haired black feline, won on the mysteriously laconic slogan, “CRIME.”

Happy Meowscular Monday! As Little Buddy the Cat says, Monday’s a good day to get ripped with intense exercises like slapping treats out of puzzle feeders and moving from one nap spot to another.

In news from the feline world, a cat named Minerva has been elected mayor of a popular bike path in Somerville, Mass.

The election started as a joke but the idea caught on, the media noticed, and soon people around the world were reading about the race between about 50 pets.

Most candidates were cats, but a few neighbors entered dogs, a parrot and a guinea pig.

Minerva ran on one word: “CRIME”

Minerva’s minimalist campaign posters. Credit:Furrend/X

It’s not clear if the new feline mayor was promising to end it, address it or solicit more of it, but the slogan resonated with voters and Minerva surged ahead of the pack, defeating incumbent mayor Berry the cat and original challenger Orange Cat.

People who live in the area said the election helped make the neighborhood friendlier, fostering connections between humans and pets. We can’t wait to see what Minerva does with crime.

Brave Kitty Ready For Forever Home After Recovering From Being Set On Fire, Plus: Ohio Looks To Ban Declawing

Pixie the cat fought for his life and he’s now almost fully healed. Meanwhile, in Ohio, lawmakers want their state to become the sixth to ban declawing.

Back in April, a woman spotted a group of kids literally playing with fire, and was horrified when she got closer and realized they had set a cat ablaze.

She took the cat from the little demons and rushed him over to the ACCT Philly, where the stray — now dubbed Pixie — fought for his life as veterinary staff treated him.

Now Pixie, who doesn’t harbor any ill will toward people and is an affectionate, loving little dude, is all healed up and ready for his forever home.

Pixie lost most of his tail and he still suffers from some incontinence episodes — which is to be expected, given the trauma he endured — but his fur has grown back, he’s healthy and he’s ready to be loved.

“Pixie’s story is hard to read. It breaks our hearts. But it’s the reality we fight every single day,” ACCT Philly’s staff posted online. “It’s why we exist – because no animal should ever face such cruelty, and every animal deserves a second chance at life.”

Pixie has recovered from his injuries and he’s ready to go to a good home. Credit: Pennsylvania SPCA

Pixie’s “spirit has been untouched” by his ordeal. If you live in the area and think you can provide a good home for the little guy — and exhibit the patience he needs with his ongoing issues from the cruelty he endured — visit ACCT Philly to fill out an adoption form. We hope Pixie gets a great home and lives his best life.

Another state looks to ban declawing

Our representaves in congress are too busy embarrassing Americans, staging Jerry Springeresque arguments in the legislative chambers and chasing TV cameras, so naturally they have no time for an insignificant issue like animal welfare.

But if they won’t act to bring our barbarian nation in line with the civilized world when it comes to banning the mutilation of cats, at least some state governments are doing what they can.

Ohio’s representatives are pushing for their state to become the sixth to ban the cruel procedure, after New York, Maryland, Virginia, Rhode Island, and Massachusetts. Washington, D.C., has also banned declawing, and a few dozen cities throughout the country have passed their own local prohibitions.

A bipartisan bill sponsored by a Republican and two Democrats has been introduced.

The usual villains in these efforts, the state’s Veterinary Medical Association, have trotted out the same tired arguments that declawing is “discouraged,” but shouldn’t be banned.

That argument doesn’t hold water when the veterinarians who hold VMA memberships are the types who offer package deals for kitten neutering and declawing. Not all or even most vets belong to state VMAs, and almost no veterinarians who specialize in feline care are members, but the vets who do support the group are the ones who see declawing as an income stream.

Their usual strategy is to call in favors from reps whose campaigns the group donates to, who in turn try to prevent declawing bans from ever reaching the floor for a vote.

After decades of successfully defeating such bans, the dam finally broke when New York passed its ban in June of 2019, becoming the first state to outlaw elective declawing.

We wish the bill’s sponsors, and their allies in local animal welfare groups, good luck in moving the legislation forward.

Another Amazon Driver Steals A Customer’s Cat

A Massachusetts woman hopes she’ll be reunited with her cat after an Amazon driver took the feline during a delivery.

In one respect, it feels unfair to blame Amazon for its employees stealing cats.

The company’s drivers make millions of deliveries to American homes, and the vast amount of time there are no problems.

On the other hand, this has happened so many times now that you’d think Amazon would make it a priority to tell its drivers: Do not steal cats from customers. It’s not acceptable, it’s traumatic for the cats and their humans, and it’s horrible PR for the company.

The latest incident involves a driver who was caught on camera this week stealing 18-year-old Murphy, who belongs to Kathy Souza of Somerset, Massachusetts. Security camera footage shows the driver retrieving cat food from her vehicle and chasing after Murphy, then disappearing.

Souza told a local NBC affiliate that neighbors at an AirBnB saw the driver steal Murphy. The driver allegedly told them she was concerned about the cat, that it “didn’t seem right to her and she was going to take it,” Souza said.

As of mid-morning Wednesday, Souza posted an update saying she was waiting at the Somerset Police Department, where the driver apparently agreed to return the cat.

Like so many others before her, Souza found Amazon tone deaf, minimally responsive and unhelpful.

“I spoke with someone at Amazon who asked, ‘Is the cat worth more or less than $200?'” an incredulous Souza wrote on Facebook.

A customer service representative also asked Souza to fill out a satisfaction survey, which mirrors the experience others have had when the company’s drivers have stolen pets. Amazon handles the cases as if their drivers stole or damaged property rather than taking living creatures often considered family by the people who love and care for them.

The company’s responses are similar to the way it handled the case of Feefee, a 13-year-old tabby cat stolen from a family in Everett, Washington, by an Amazon driver in late July of 2024.

In that case, Amazon offered to compensate the Ishak family by sending a stuffed animal resembling Feefee, and told owner Ray Ishak that the apologetic driver had contacted police to return the cat. That wasn’t true, and to make matters worse, the Amazon driver abandoned Feefee and wouldn’t tell the family where she’d dumped the cat. Ishak spent several days driving through his neighborhood and surrounding areas, looking for the driver’s car which was visible in his doorbell camera footage.

Ishak found his cat without Amazon’s help after a great deal of stress and effort.

Souza said she would post another update about Murphy “when I have him in my arms.”

Update, 2:05 pm: Souza has been reunited with Murphy.

In a statement, Amazon said the driver’s behavior doesn’t meet the company’s standards and promised an investigation, but a friend of Souza wrote on Facebook that it was pressure from social media posts and local news reports, not action from Amazon, that prompted the woman to return Murphy.

“Rescuing animals is honorable, but due diligence is imperative, and this woman did not do hers,” she wrote.

Murphy is well known among neighbors and doesn’t stray further than three houses from home, Souza wrote in an earlier post.

We’re glad Souza and Murphy have been reunited and this story has a happy ending.

As for the lessons learned here, anyone unfortunate enough to find themselves in this situation should not wait for Amazon to act. The company won’t have the same sense of urgency, and its customer service staff aren’t trained or equipped to take the necessary steps, like liaison with local law enforcement.

In cases where people have recovered their pets, the common thread is that they took the initiative, used social media and local news to get the story out, and were relentless. Time is crucial, because in some cases delivery drivers will panic and abandon stolen pets.

Header image credit Wikimedia Commons