Another Delivery Driver Steals A Cat, Proving We Need Better Laws

Under South Carolina law pets are considered property, and the maximum penalty for stealing someone’s beloved animal amounts to a slap on the wrist.

Another day, another story about a delivery driver stealing a cat.

This time it happened in Charleston, South Carolina, and while local police worked quickly to identify the woman behind the wheel and arrest her, the feline is still missing.

Daniel and Liza Layfield said they knew something was wrong on Jan. 15 when an AirTag attached to their cat’s collar showed she was several blocks away. After checking their own security camera footage and video captured by other cameras on the street, they saw a local food delivery driver stop her car, scoop up four-year-old Willa, then drive off with her.

The woman tossed Willa’s collar and AirTag nearby. Thankfully, police took the matter seriously and the local community helped spread the word, leading to a quick arrest.

The family is relying on help from the community to find Willa.

But there are two problems that are common to these thefts of opportunity: Willa is still missing, and the most severe charge police could lodge against the suspect is petty larceny. That’s a misdemeanor that carries light penalties (a fine and up to 30 days in county jail) on conviction. That’s not a deterrent.

We wrote about this problem just last week, when the quick recovery of a cat stolen by an Amazon delivery driver in the UK illustrated the difference a stronger law makes.

Stealing a pet in the UK can land the thief in prison for up to five years in addition to fines. Police are more likely to devote resources when the law gives them appropriate charges to file, and five years in prison would make most people think twice about impulsively stealing a family’s well-loved pet.

By contrast, most US states treat pets as property, meaning courts do not take into account their sentimental value, bond with their people, or trauma to animal and human when someone steals a pet. South Carolina is among those states: in that state’s penal code, petty larceny is a charge that applies when someone steals property worth less than $2,000.

The suspect, a DoorDash/Uber Eats driver, has not been helpful in the Layfield family’s efforts to find their feline family member. In the meantime, the family hopes a $1,000 reward will prompt someone to come forward, or that Willa turns up at a local shelter and has her microchip scanned.

“We want to find Willa, we want to know where she is. It’s going to be 20 degrees for the next several days,” Liza Layfield told the local NBC affiliate. “The idea of her being loose and on the run is horrific.”

The Layfields’ daughter holding Willa, who has been missing since she was stolen on Jan. 15 by an Uber Eats/DoorDash driver.

Cat Stolen By Amazon Driver Returned To Family, Investigation Continues

The family posted a short statement on social media but refrained from offering details, citing an ongoing police investigation.

Nora the cat is back with her family.

The tabby cat was stolen from outside her West Yorkshire, UK, home on Jan. 18 by an Amazon delivery driver. Nora’s human, Carl Crowther, checked footage from his security cameras and had a clear view of the driver dropping off a package and scooping up the cat before walking off the property with her.

The incident was widely covered in UK media and while the suspect’s face was censored in news reports, an uncensored version was widely shared on social media by animal welfare groups and regular people who helped put pressure on the driver. Nora’s family worried that the kitty could experience health problems without the medication they give her regularly for a heart murmur.

Crowther’s Facebook post.

In an update post, Crowther said Nora had been returned “safe and well.” It’s not clear if the Amazon employee returned the cat or if police were involved in the recovery. Crowther, citing an ongoing police investigation, said he can’t offer more details at the moment.

“Obviously we are over the moon with this outcome,” he wrote on Facebook.

Unfortunately the theft of pets by delivery drivers has been a recurring story in the news, and there are reports of Amazon drivers making off with cats and dogs going back at least a decade. While there is no official count or centralized list, it’s happened often enough to generate outrage from customers and news coverage from local and national media, which is often key to helping the victims get their pets back.

‘What Is The Monetary Value Of Your Cat?’ Once Again, Amazon Proves Tone Deaf After Driver Steals Cat

A family’s home security camera captured clear footage of an Amazon delivery driver scooping up their cat and carrying her away.

At a certain point, you’ve gotta wonder whether this is a feature, not a glitch.

After yet another incident involving an Amazon driver stealing a pet, the company stuck to its usual script by being absolutely useless and managing to offend its wronged customer.

On Monday West Yorkshire’s Carl Crowther checked his security camera footage, prompted by the sudden disappearance of his cat, Nora. The footage shows an Amazon delivery driver leaving a package at Crowther’s front door, then scooping Nora up before walking off the property with the feline.

When Crowther called Amazon, the company handled it with the same remarkable tone deafness and lack of care that’s become its trademark in cases like this.

“Their response was disgusting, asking what monetary value we’d put on the cat,” Crowther said. “How can you put a value on somebody’s pet?”

Thankfully Crowther’s local police are taking the case seriously rather than treating it as petty crime or beneath their concern, as many US law enforcement agencies do. That’s not entirely their fault, as outdated laws still define cats and dogs as property with fixed monetary value, fungible assets that can be easily replaced. In many states, stealing a cat will result in nothing more than a low level misdemeanor charge that is pleaded down in court.

West Yorkshire police told The Guardian and the Independent that they’ve opened an investigation and “inquiries remain ongoing.”

The video has been published by several UK news sites, but oddly — perhaps due to UK law — the driver’s face is blurred out.

There’s an additional reason for urgency besides Nora’s family missing her, Crowther said. The stolen feline has a heart murmur and takes medication to manage the condition. Crowther said he’s worried she could succumb to stress between the lack of medication and the frightening abduction. Nora does not do well in new environments, he said.

This is just the latest theft in what has become a fairly routine situation for Amazon. For some reason, perhaps because of lack of training or less vigorous vetting, Amazon’s drivers have been in the news much more frequently for stealing pets than drivers for any other retailer or delivery company.

The online retail giant still seems to have no protocol for handling cases like this, with its representatives treating them like typical customer service issues. Thus the questions about placing monetary value on pets and other insensitive questions.

In cases in which victims have been successfully reunited with their pets, they took the initiative and did not wait for Amazon or the police to act.

Another Amazon Driver Steals A Customer’s Cat

A Massachusetts woman hopes she’ll be reunited with her cat after an Amazon driver took the feline during a delivery.

In one respect, it feels unfair to blame Amazon for its employees stealing cats.

The company’s drivers make millions of deliveries to American homes, and the vast amount of time there are no problems.

On the other hand, this has happened so many times now that you’d think Amazon would make it a priority to tell its drivers: Do not steal cats from customers. It’s not acceptable, it’s traumatic for the cats and their humans, and it’s horrible PR for the company.

The latest incident involves a driver who was caught on camera this week stealing 18-year-old Murphy, who belongs to Kathy Souza of Somerset, Massachusetts. Security camera footage shows the driver retrieving cat food from her vehicle and chasing after Murphy, then disappearing.

Souza told a local NBC affiliate that neighbors at an AirBnB saw the driver steal Murphy. The driver allegedly told them she was concerned about the cat, that it “didn’t seem right to her and she was going to take it,” Souza said.

Murphy. Credit: Kathy Souza

As of mid-morning Wednesday, Souza posted an update saying she was waiting at the Somerset Police Department, where the driver apparently agreed to return the cat.

Like so many others before her, Souza found Amazon tone deaf, minimally responsive and unhelpful.

“I spoke with someone at Amazon who asked, ‘Is the cat worth more or less than $200?'” an incredulous Souza wrote on Facebook.

A customer service representative also asked Souza to fill out a satisfaction survey, which mirrors the experience others have had when the company’s drivers have stolen pets. Amazon handles the cases as if their drivers stole or damaged property rather than taking living creatures often considered family by the people who love and care for them.

The company’s responses are similar to the way it handled the case of Feefee, a 13-year-old tabby cat stolen from a family in Everett, Washington, by an Amazon driver in late July of 2024.

In that case, Amazon offered to compensate the Ishak family by sending a stuffed animal resembling Feefee, and told owner Ray Ishak that the apologetic driver had contacted police to return the cat. That wasn’t true, and to make matters worse, the Amazon driver abandoned Feefee and wouldn’t tell the family where she’d dumped the cat. Ishak spent several days driving through his neighborhood and surrounding areas, looking for the driver’s car which was visible in his doorbell camera footage.

Ishak found his cat without Amazon’s help after a great deal of stress and effort.

Souza said she would post another update about Murphy “when I have him in my arms.”

Update, 2:05 pm: Souza has been reunited with Murphy.

In a statement, Amazon said the driver’s behavior doesn’t meet the company’s standards and promised an investigation, but a friend of Souza wrote on Facebook that it was pressure from social media posts and local news reports, not action from Amazon, that prompted the woman to return Murphy.

“Rescuing animals is honorable, but due diligence is imperative, and this woman did not do hers,” she wrote.

Murphy is well known among neighbors and doesn’t stray further than three houses from home, Souza wrote in an earlier post.

We’re glad Souza and Murphy have been reunited and this story has a happy ending.

As for the lessons learned here, anyone unfortunate enough to find themselves in this situation should not wait for Amazon to act. The company won’t have the same sense of urgency, and its customer service staff aren’t trained or equipped to take the necessary steps, like liaison with local law enforcement.

In cases where people have recovered their pets, the common thread is that they took the initiative, used social media and local news to get the story out, and were relentless. Time is crucial, because in some cases delivery drivers will panic and abandon stolen pets.

Header image credit Wikimedia Commons

Help Track Down This Cat Thief And Return Kitty To Her Loving Family

A Nebraska family is heartbroken after a woman stole their cat right off their porch in broad daylight.

Mr. Kitty was taken under duress, and her absence has left a cold spot on her human’s bed — and in her family’s hearts.

Despite her name, Mr. Kitty is a female calico Manx rescued about eight years ago by Benjamin Strimple, who found Kitty with her leg caught in a racoon trap.

“When we got this cat, it just became my everything,” Strimple said. “Became like my best friend. Every single night I sleep with her.”

Now he’s worried for her safety and hoping for her return after his Ring doorbell caught a woman walking directly up to his porch in Omaha, NE, and taking the unwilling Mr. Kitty by force in broad daylight on Oct. 20.

The video shows the woman approach and hold out a hand. The friendly cat sniffs her hand at first, but pulls away as she leans forward. Mr. Kitty fights back as the woman tries to corral her, but a close look at the video shows the woman using what appears to be some sort of spray device before picking the cat up with both hands.

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A screen shot of the Ring doorbell footage showing the suspect stealing Mr. Kitty from her family’s Omaha, NE, porch.Click here to view the video.

She carries Mr. Kitty back to a silver Chevy Malibu and drives away. The suspect is a black female with long hair who was wearing an orange skirt, a brown or black shirt and dark sneakers in the footage. Strimple says he doesn’t know the woman but she looks familiar and he may have seen her in the neighborhood before.

Mr. Kitty does not venture off his property, he said, and spends most of her time indoors or on the family’s porch, where neighbors are accustomed to seeing her.

“I feel like it was like their plans. You know, they seen my cat,” he told KETV Omaha, an ABC affiliate. “I’m pretty sure everyone on the street knows that cat belongs to this house.”

Omaha Crime Stoppers and the Nebraska Humane Society are offering a $1,000 for information leading to the arrest of the woman and the return of Mr. Kitty. Anyone with information on the theft can contact Omaha Crime Stoppers at 402-444-STOP or www.omahacrimestoppers.org. If you know anyone in the Omaha area, please share the story and encourage them to share it on social media.

The theft is not only traumatic for the family, but for Mr. Kitty too, pointed out Nebraska Humane Society’s Pam Wiese.

“I’m sure that [s]he’s probably like, what? What just happened?” Wiese said. “I was just loving up on someone and now I’m no longer home.”

Strimple said the only thing he cares about is getting his furry friend back.

“There’s a lot I want to say, but I would just say, just give her back,” Strimple said. “You know, that’s pretty messed up. We have a lot of family, a whole family sad. Just give her back.”

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