delivery driver – Pain In The Bud

Accused Cat Thief Won’t Say What She Did With Calico, Search Warrant Reveals No Trace

The family has pleaded for the return of four-year-old Willa, but the the woman accused of taking her has not cooperated and the Calico has now been missing for two weeks.

Despite an arrest, a criminal charge hanging over her head and widespread scorn from locals, a delivery driver has “refused to speak about” what she did with a Charleston family’s cat after allegedly stealing the Calico.

A story in Charleston’s Post and Courier details the herculean efforts by a family to get their cat back after 38-year-old Kathleen “Katy” Barnes allegedly stole the feline on Jan. 15, shortly after receiving a $15 tip for delivering Greek food on the same street.

When the Layfield family returned home that day, four-year-old Willa was nowhere to be found. The Layfields checked their security camera footage, which last showed Willa about 45 minutes before the family returned home but did not show her disappearance.

Since the extent of Willa’s outdoor activities involved straying no further than a few feet from the home, and mostly consisted of her sitting on the family’s front porch, the Layfields were worried and went to bed for an “uneasy” and “restless night,” per the Post Courier. When Willa’s AirTag pinged at 4 am near the Lindy Renaissance hotel about a mile away, Daniel Layfield got out of bed and rushed to the location. The device had been tossed in the street along with Willa’s collar.

The family has been relentless in tracking down information about Willa’s disappearance and getting access to surveillance camera footage from neighbors and local businesses, which is how they found footage of Barnes allegedly taking Willa (spotted on a neighbor’s cameras), then additional footage of her SUV stopping in front of the Lindy Renaissance hotel.

In video the Layfields pulled from a nearby gym’s surveillance cameras, Willa is seen on the dash of Barnes’ silver SUV. Barnes grabs her, removes the collar and AirTag, and tosses both out of the car before driving off again.

The Layfield family has also appealed to Barnes through statements to the press.

“Please let us know where she is,” Daniel Layfield said per the Post Courier, “if you have any compassion for animals and people.”

Charleston police deserve credit for taking the case seriously, going above and beyond what most departments would do in similar cases. They were able to secure a warrant to search Barnes’ home in Goose Creek, SC, but did not find Willa.

And this week they arrested Barnes for a second time, charging her with littering for disposing of Willa’s collar and AirTag, according to the Post-Courier.

It was the second time in about a week that police kept Barnes in overnight lockup, likely to send a message that they will not forget about the case. The Layfields have also enlisted the help of people who live in Barnes’ Goose Creek neighborhood, asking them to keep a lockout for the Calico, who has distinct markings.

This case is reminiscent of the theft of Feefee, a cat belonging to the Ishak family of Everett, Washington. Fefee was taken in the summer of 2024 by an Amazon Flex driver, and like the Layfields, the Ishaks had solid footage they were able to provide to the police, which led them to identify and track down the woman who took their cat.

That woman also refused to cooperate with police or tell the family what she did with their cat, despite their pleas and assurances that they weren’t interested in anything other than getting Feefee back.

Like the Layfield family, the Ishak family’s cat was well loved by the entire family, especially the kids, so Ray Ishak took the next several days off work and began driving around in an increasing radius, looking for the vehicle the Amazon contractor had been driving in the footage.

He found Feefee a few days later, scared and cowering in the bushes near the driver’s apartment. The driver had allegedly dumped the cat instead of returning her to the family, despite initially agreeing to bring her to the local police department.

In both cases, the families did everything right in their efforts to recover their four-legged family members.

They posted to social media, posted flyers, rallied support, and asked others to help spread the word. They reached out to local media, sent copies of the footage, then made themselves available for interviews and to plead for the return of their cats.

They also filed reports with the police and complained to the corporations — Amazon in the Washington case and Uber in the South Carolina case.

While Amazon is notoriously slow to respond to incidents like this and has repeatedly infuriated victims by treating the thefts as customer service issues, Uber said it contacted the driver and tried to persuade her to hand over the cat. While Barnes can’t technically be fired, as she’s a gig worker, the company said she will no longer be allowed to contract for Uber Eats.

“What’s been reported by the Layfields is extremely concerning,” Uber’s team wrote. “We removed the driver’s access to the Uber app and are working with law enforcement to support their investigation. We hope Willa is safe and reunited with her family.”

Unfortunately Willa’s been missing for two weeks now, and like most of the US, the normally temperate Charleston has been in a deep freeze, with temperatures plummeting below zero.

Because South Carolina views pets as property, as many states do, the worth of Willa’s life is pegged at a few hundred dollars at most, and she’s treated in the eyes of the law as an object.

That means the most severe charge the police could arrest Barnes for is petty larceny, a misdemeanor that carries a penalty of up to 30 days in county jail and a fine, if she’s convicted.

It is important to note that despite the footage, the charges are an allegation, and Barnes remains legally innocent pending a possible conviction.

But because the charge is just a misdemeanor, there is no pressure for her to cooperate and help the family get Willa back. (Or return her, if she still has the cat in her possession.)

Historically, pet theft has been associated with two primary motivations: thieves target breed cats and dogs because they believe they can make easy money selling them, whole others use stolen pets as bait or “training” for the violently conditioned dogs used in dogfighting. Some also target pedrigree pets to breed them.

In both these cases, and others that have been in the news recently, the thefts were crimes of opportunity, not pre-planned, and the cats were moggies. In addition, the cats were spayed/neutered. That rules out monetary gain by reselling or breeding. It also stretches credibility to believe gig workers are somehow more likely to be involved in dog fighting.

This is something new, a category of theft that may have began in earnest during the COVID era, when people felt isolated and shelters were literally being emptied due to the dramatic uptick in adoptions. Unable to find a companion animal through normal channels, some people stole pets for themselves.

But the shortage was short-lived, shelters and rescues are back in the familiar situation of having too many animals, and there’s no impediment to someone simply adopting a cat or dog instead of inflicting trauma on the animal and its family.

We hope the Layfields receive good news soon, and Willa is returned to the warmth and love she’s known with them.

Another Delivery Driver Steals A Cat, Proving We Need Better Laws

Under South Carolina law pets are considered property, and the maximum penalty for stealing someone’s beloved animal amounts to a slap on the wrist.

Another day, another story about a delivery driver stealing a cat.

This time it happened in Charleston, South Carolina, and while local police worked quickly to identify the woman behind the wheel and arrest her, the feline is still missing.

Daniel and Liza Layfield said they knew something was wrong on Jan. 15 when an AirTag attached to their cat’s collar showed she was several blocks away. After checking their own security camera footage and video captured by other cameras on the street, they saw a local food delivery driver stop her car, scoop up four-year-old Willa, then drive off with her.

The woman tossed Willa’s collar and AirTag nearby. Thankfully, police took the matter seriously and the local community helped spread the word, leading to a quick arrest.

The family is relying on help from the community to find Willa.

But there are two problems that are common to these thefts of opportunity: Willa is still missing, and the most severe charge police could lodge against the suspect is petty larceny. That’s a misdemeanor that carries light penalties (a fine and up to 30 days in county jail) on conviction. That’s not a deterrent.

We wrote about this problem just last week, when the quick recovery of a cat stolen by an Amazon delivery driver in the UK illustrated the difference a stronger law makes.

Stealing a pet in the UK can land the thief in prison for up to five years in addition to fines. Police are more likely to devote resources when the law gives them appropriate charges to file, and five years in prison would make most people think twice about impulsively stealing a family’s well-loved pet.

By contrast, most US states treat pets as property, meaning courts do not take into account their sentimental value, bond with their people, or trauma to animal and human when someone steals a pet. South Carolina is among those states: in that state’s penal code, petty larceny is a charge that applies when someone steals property worth less than $2,000.

The suspect, a DoorDash/Uber Eats driver, has not been helpful in the Layfield family’s efforts to find their feline family member. In the meantime, the family hopes a $1,000 reward will prompt someone to come forward, or that Willa turns up at a local shelter and has her microchip scanned.

“We want to find Willa, we want to know where she is. It’s going to be 20 degrees for the next several days,” Liza Layfield told the local NBC affiliate. “The idea of her being loose and on the run is horrific.”

The Layfields’ daughter holding Willa, who has been missing since she was stolen on Jan. 15 by an Uber Eats/DoorDash driver.

A Week After An Amazon Driver Stole A Woman’s Cat, Neither The Company Nor Police Have Any Answers

Amazon says it has identified the driver who stole a California woman’s cat and is working with local police, but they still haven’t recovered the beloved pet.

You’d think it would be relatively trivial to reunite a woman with her cat after an Amazon delivery driver stole the kitty on Dec. 11.

After all, the victim’s own Amazon Ring camera system captured video of the driver walking away with Piper the cat after dropping off a package. Amazon knows precisely who the driver is, where he lives and how to contact him, because he’s a contractor for the company.

And it’s difficult to imagine how it would stretch the resources of the Lakewood (California) Sheriff’s Department to send a deputy out to arrest the guy and retrieve the cat.

The driver picks Piper up by the scruff of her neck, which could cause serious injury in an adult cat.

This wasn’t a high stakes heist by pros with a plan to disappear.

It was a local delivery driver who made an impulsive decision to steal a cat from a customer.

Do the police really think the man is hiding out in a local motel with the shades down and the cat tied to a chair, cutting out letters from a magazine for a ransome note?

Getting Piper back matters very much to Diane Huff Medina and her children, who miss the chatty Siamese mix.

It doesn’t matter at all to the police or to Amazon, which finally issued a statement calling the theft a “horrible act” and saying it was cooperating with police.

“The Amazon Flex delivery partner in question is no longer eligible to deliver to our customers,” an Amazon spokesman said.

That doesn’t help Diane Huff-Medina get Piper back, nor does it help her reassure her children that the feline, who has been with the family for six years, will be returned unharmed.

“Every day they ask, ‘Is she back yet?’ It’s hard to tell them,”Huff-Medina told local media this week.

In our last post, we noted that in cases where people were reunited with their pets, they did not wait for Amazon or the police to act. Neither has the same sense of urgency as an animal’s own family, and unfortunately police are often reluctant to devote time or manpower to these cases because pets are considered property. When the most severe potential charge is petty larceny — which takes into account a cat or dog’s monetary value, but not its emotional value — stolen pets are considered minor crimes.

Huff-Medina has done well to shame Amazon and local police by going to the media and getting Piper’s story out there. We hope she gets good news soon.

Header image via Wikimedia Commons

Once Again, Amazon Has No Answers After A Delivery Driver Steals A Pet

Amazon has not been helpful when its drivers have stolen pets from customers, treating the incidents as customer service issues.

A woman in California is in a panic after her cat went missing and her home security cameras showed an Amazon driver carrying the kitty away.

Diane Huff-Medina’s footage shows a driver bending down to pet her cat, Piper, during a delivery this weekend. After delivering the package, the Ring camera footage shows, the driver grabbed Piper on the way out, put her in his vehicle and drove off.

“I thought he was just petting her for a second, but yeah … I had to rewatch it a couple of times because it is hard to see, it’s dark, and he doesn’t carry her very nicely,” Huff-Medina told LA’s KABC. “I see her little tail and I was like, ‘Oh my God.’ I couldn’t believe what I was seeing.”

Piper the cat. Credit: Diane Huff-Medina

Unfortunately incidents like this seem to happen regularly, and Amazon continues to fall woefully short when it comes to handling them and helping reunited their customers with their pets.

In an incident from last year when one of the company’s drivers stole Feefee, a cat belonging to the Ishak family of Everett, Washington, Amazon’s customer service representatives told the family the company could not force the woman to return the cat, and refused to give the woman’s address or even her general neighborhood to the family so they could search for Feefee.

In a similar incident from August, an Amazon driver stole Murphy, a cat belonging to Kathy Souza from Massachusetts. While Souza thankfully was reunited with Murphy, Amazon was not helpful, she said.

“I spoke with someone at Amazon who asked, ‘Is the cat worth more or less than $200?’” Souza wrote incredulously on Facebook while Murphy was still missing.

This time, an Amazon rep told Huff-Medina they’d identified the driver, but couldn’t get in touch with him.

It’s amazing that after all these incidents, Amazon still treats the theft of cats and dogs by their delivery drivers as a customer service issue, and seems to have no standard protocol for working with law enforcement to get the animals returned.

Indeed, there’s one common thread to all the stories that end happily — in those cases the victims did everything they could to find their pets and did not wait for Amazon or local police to take the thefts seriously.

In the Ishak family’s case, they spent several days posting flyers, talking to local media and driving around in a widening circle to look for the car they’d seen on their doorbell camera. That’s ultimately how they found Feefee: instead of surrendering the scared feline as she told Amazon she would, the driver simply dumped Feefee outside her own building. The Ishaks found Feefee scared and hungry, hiding in the bushes outside the driver’s apartment complex, but otherwise unharmed.

In Souza’s case, her relentless efforts to make noise and draw attention to the driver and Amazon ultimately prompted the driver to return Murphy.

So we’re hoping Huff-Medina takes a similar route, because unfortunately these cases are not a priority for the corporate behemoth, nor for local police, as most state laws consider pets property, and stealing a pet is considered a small time crime. Let’s hope there’s good news soon.

Wash. Family Recovers Cat Stolen By Amazon Driver: ‘She Left Her Outside To Die’

After an Amazon delivery driver stole their cat from their driveway, a Washington state family went to great lengths to recover their beloved tabby — without the help of the online retail giant, which declined to put them in touch with the driver.

Feefee’s back home.

The tabby cat, who belongs to the Ishak family of Everett, Washington, has been reunited with her humans after an 11-day ordeal that started with her abduction by an Amazon Flex delivery driver on July 21 and ended with a long and determined search by her family that led to an apartment complex about six miles from their home.

“My wife and I drove around over the last three days concentrating on apartment buildings until [Thursday] when I spotted a car that matched [the driver’s],” Ray Ishak told PITB. “I have been in the car business for 26 years. I know what to look for. Perfect match, even missing the front wheel cover, just like in the [home security camera] video.

“We went to the leasing office and explained we were looking for our cat and reason to believe it might here. The office employees immediately commented that the police were there a few days ago asking about the cat. We knew then we were at the right place.”

Feefee gets a warm welcome from one of the family’s dogs. The 13-year-old tabby cat was stolen from her family’s driveway on July 21 by an Amazon delivery driver. Credit: Ray Ishak

Feefee’s back home. Credit: Ray Ishak

Feefee digs into a bowl of food after returning home. Credit: Ray Ishak

Ishak and his wife spent the next few hours searching the grounds around the apartment complex, which are covered in heavy brush. While they didn’t find Feefee, they spoke to several children playing nearby who confirmed they’d seen the missing tabby. They gave their phone number to the kids, asking them to call if they spotted Feefee again.

“Around 6 pm they called,” Ishak told PITB. “We took off and found her in very heavy brush and sticker bushes.”

The couple gave the kids rewards for their crucial help, then gently coaxed their frightened cat from out of the brush where she’d been hiding.

A video taken afterward shows a famished Feefee digging into a large bowl of food after her long ordeal. She’d clearly not been eating over the past week and since she’s been home she’s been doing little else besides sleeping and eating.

Ishak said his grandchildren, who are particularly close to Feefee, were “elated” when told she’d been found.

For the family, the reunion comes after lots of worry, stress, taking time off work to search for her — and frustration that neither Amazon nor the driver who stole Feefee helped them recover her.

“What is infuriating is the area where [Feefee was found] is right behind the building where that person’s car was parked. That cat has been out there for days with no food and multiple people have seen her on multiple days. [The Amazon driver] just let her out and could have very easily told us and we could have very easily found her days ago and all this would be put to rest.”

The driver stole Feefee from the family’s driveway after delivering a package on July 21. Footage from the Ishaks’ security cameras shows the female driver squatting down in their driveway to pet the 13-year-old cat. The motion-activated camera timed out momentarily, then was triggered a second time as the Amazon driver left with Feefee in her car.

When confronted with video evidence, Amazon admitted the driver had taken the cat and told Ishak the driver went to the police to return her. That wasn’t true: Ishak checked with the Everett police as well as the county sheriff’s office, and neither had been contacted by anyone trying to return a stolen cat.

Then the driver’s story changed. An Amazon rep told Ishak that the driver claimed Feefee had escaped and was missing.

When Amazon would not put Ishak in touch with the driver, he pleaded with them to at least point him in the right direction, suggesting the driver could make a burner email address or call from a blocked number — anything just to get a lead on where Feefee might be.

The woman refused to cooperate.

“She knew where the cat was for over a week and still refused,” Ishak fumed. “She purposely left that cat outside to basically die, while everyone online was calling us bad people for letting our cat be an indoor outdoor cat and that she is better off with that person.”

The online retail giant never gave Ishak an explanation for why one of its drivers would steal his cat, and said only that she no longer works for the company. In an email exchange with Amazon, Ishak pointed out that his family had been victimized in a crime committed by a company employee, yet Amazon was treating it like a customer service issue and protecting the driver.

In the meantime, the family was frustrated by online comments criticizing them for allowing their cat outdoors on their own property. Feefee was diagnosed with asthma years ago and benefits from fresh air, Ray Ishak said. The cat was in the family’s driveway, just a few feet from their home, when she was stolen.

“I took time off work and after a few days of pure determination looking for a needle in a sea of haystacks we found her,” Ray Ishak told PITB. “I guess we’re not so bad after all.”

Videos and photos in this post courtesy of Ray Ishak.