stolen cat – Pain In The Bud

A Week After An Amazon Driver Stole A Woman’s Cat, Neither The Company Nor Police Have Any Answers

Amazon says it has identified the driver who stole a California woman’s cat and is working with local police, but they still haven’t recovered the beloved pet.

You’d think it would be relatively trivial to reunite a woman with her cat after an Amazon delivery driver stole the kitty on Dec. 11.

After all, the victim’s own Amazon Ring camera system captured video of the driver walking away with Piper the cat after dropping off a package. Amazon knows precisely who the driver is, where he lives and how to contact him, because he’s a contractor for the company.

And it’s difficult to imagine how it would stretch the resources of the Lakewood (California) Sheriff’s Department to send a deputy out to arrest the guy and retrieve the cat.

The driver picks Piper up by the scruff of her neck, which could cause serious injury in an adult cat.

This wasn’t a high stakes heist by pros with a plan to disappear.

It was a local delivery driver who made an impulsive decision to steal a cat from a customer.

Do the police really think the man is hiding out in a local motel with the shades down and the cat tied to a chair, cutting out letters from a magazine for a ransome note?

Getting Piper back matters very much to Diane Huff Medina and her children, who miss the chatty Siamese mix.

It doesn’t matter at all to the police or to Amazon, which finally issued a statement calling the theft a “horrible act” and saying it was cooperating with police.

“The Amazon Flex delivery partner in question is no longer eligible to deliver to our customers,” an Amazon spokesman said.

That doesn’t help Diane Huff-Medina get Piper back, nor does it help her reassure her children that the feline, who has been with the family for six years, will be returned unharmed.

“Every day they ask, ‘Is she back yet?’ It’s hard to tell them,”Huff-Medina told local media this week.

In our last post, we noted that in cases where people were reunited with their pets, they did not wait for Amazon or the police to act. Neither has the same sense of urgency as an animal’s own family, and unfortunately police are often reluctant to devote time or manpower to these cases because pets are considered property. When the most severe potential charge is petty larceny — which takes into account a cat or dog’s monetary value, but not its emotional value — stolen pets are considered minor crimes.

Huff-Medina has done well to shame Amazon and local police by going to the media and getting Piper’s story out there. We hope she gets good news soon.

Header image via Wikimedia Commons

Another Amazon Driver Steals A Customer’s Cat

A Massachusetts woman hopes she’ll be reunited with her cat after an Amazon driver took the feline during a delivery.

In one respect, it feels unfair to blame Amazon for its employees stealing cats.

The company’s drivers make millions of deliveries to American homes, and the vast amount of time there are no problems.

On the other hand, this has happened so many times now that you’d think Amazon would make it a priority to tell its drivers: Do not steal cats from customers. It’s not acceptable, it’s traumatic for the cats and their humans, and it’s horrible PR for the company.

The latest incident involves a driver who was caught on camera this week stealing 18-year-old Murphy, who belongs to Kathy Souza of Somerset, Massachusetts. Security camera footage shows the driver retrieving cat food from her vehicle and chasing after Murphy, then disappearing.

Souza told a local NBC affiliate that neighbors at an AirBnB saw the driver steal Murphy. The driver allegedly told them she was concerned about the cat, that it “didn’t seem right to her and she was going to take it,” Souza said.

As of mid-morning Wednesday, Souza posted an update saying she was waiting at the Somerset Police Department, where the driver apparently agreed to return the cat.

Like so many others before her, Souza found Amazon tone deaf, minimally responsive and unhelpful.

“I spoke with someone at Amazon who asked, ‘Is the cat worth more or less than $200?'” an incredulous Souza wrote on Facebook.

A customer service representative also asked Souza to fill out a satisfaction survey, which mirrors the experience others have had when the company’s drivers have stolen pets. Amazon handles the cases as if their drivers stole or damaged property rather than taking living creatures often considered family by the people who love and care for them.

The company’s responses are similar to the way it handled the case of Feefee, a 13-year-old tabby cat stolen from a family in Everett, Washington, by an Amazon driver in late July of 2024.

In that case, Amazon offered to compensate the Ishak family by sending a stuffed animal resembling Feefee, and told owner Ray Ishak that the apologetic driver had contacted police to return the cat. That wasn’t true, and to make matters worse, the Amazon driver abandoned Feefee and wouldn’t tell the family where she’d dumped the cat. Ishak spent several days driving through his neighborhood and surrounding areas, looking for the driver’s car which was visible in his doorbell camera footage.

Ishak found his cat without Amazon’s help after a great deal of stress and effort.

Souza said she would post another update about Murphy “when I have him in my arms.”

Update, 2:05 pm: Souza has been reunited with Murphy.

In a statement, Amazon said the driver’s behavior doesn’t meet the company’s standards and promised an investigation, but a friend of Souza wrote on Facebook that it was pressure from social media posts and local news reports, not action from Amazon, that prompted the woman to return Murphy.

“Rescuing animals is honorable, but due diligence is imperative, and this woman did not do hers,” she wrote.

Murphy is well known among neighbors and doesn’t stray further than three houses from home, Souza wrote in an earlier post.

We’re glad Souza and Murphy have been reunited and this story has a happy ending.

As for the lessons learned here, anyone unfortunate enough to find themselves in this situation should not wait for Amazon to act. The company won’t have the same sense of urgency, and its customer service staff aren’t trained or equipped to take the necessary steps, like liaison with local law enforcement.

In cases where people have recovered their pets, the common thread is that they took the initiative, used social media and local news to get the story out, and were relentless. Time is crucial, because in some cases delivery drivers will panic and abandon stolen pets.

Header image credit Wikimedia Commons

Wash. Family Recovers Cat Stolen By Amazon Driver: ‘She Left Her Outside To Die’

After an Amazon delivery driver stole their cat from their driveway, a Washington state family went to great lengths to recover their beloved tabby — without the help of the online retail giant, which declined to put them in touch with the driver.

Feefee’s back home.

The tabby cat, who belongs to the Ishak family of Everett, Washington, has been reunited with her humans after an 11-day ordeal that started with her abduction by an Amazon Flex delivery driver on July 21 and ended with a long and determined search by her family that led to an apartment complex about six miles from their home.

“My wife and I drove around over the last three days concentrating on apartment buildings until [Thursday] when I spotted a car that matched [the driver’s],” Ray Ishak told PITB. “I have been in the car business for 26 years. I know what to look for. Perfect match, even missing the front wheel cover, just like in the [home security camera] video.

“We went to the leasing office and explained we were looking for our cat and reason to believe it might here. The office employees immediately commented that the police were there a few days ago asking about the cat. We knew then we were at the right place.”

Feefee gets a warm welcome from one of the family’s dogs. The 13-year-old tabby cat was stolen from her family’s driveway on July 21 by an Amazon delivery driver. Credit: Ray Ishak

Feefee’s back home. Credit: Ray Ishak

Feefee digs into a bowl of food after returning home. Credit: Ray Ishak

Ishak and his wife spent the next few hours searching the grounds around the apartment complex, which are covered in heavy brush. While they didn’t find Feefee, they spoke to several children playing nearby who confirmed they’d seen the missing tabby. They gave their phone number to the kids, asking them to call if they spotted Feefee again.

“Around 6 pm they called,” Ishak told PITB. “We took off and found her in very heavy brush and sticker bushes.”

The couple gave the kids rewards for their crucial help, then gently coaxed their frightened cat from out of the brush where she’d been hiding.

A video taken afterward shows a famished Feefee digging into a large bowl of food after her long ordeal. She’d clearly not been eating over the past week and since she’s been home she’s been doing little else besides sleeping and eating.

Ishak said his grandchildren, who are particularly close to Feefee, were “elated” when told she’d been found.

For the family, the reunion comes after lots of worry, stress, taking time off work to search for her — and frustration that neither Amazon nor the driver who stole Feefee helped them recover her.

“What is infuriating is the area where [Feefee was found] is right behind the building where that person’s car was parked. That cat has been out there for days with no food and multiple people have seen her on multiple days. [The Amazon driver] just let her out and could have very easily told us and we could have very easily found her days ago and all this would be put to rest.”

The driver stole Feefee from the family’s driveway after delivering a package on July 21. Footage from the Ishaks’ security cameras shows the female driver squatting down in their driveway to pet the 13-year-old cat. The motion-activated camera timed out momentarily, then was triggered a second time as the Amazon driver left with Feefee in her car.

When confronted with video evidence, Amazon admitted the driver had taken the cat and told Ishak the driver went to the police to return her. That wasn’t true: Ishak checked with the Everett police as well as the county sheriff’s office, and neither had been contacted by anyone trying to return a stolen cat.

Then the driver’s story changed. An Amazon rep told Ishak that the driver claimed Feefee had escaped and was missing.

When Amazon would not put Ishak in touch with the driver, he pleaded with them to at least point him in the right direction, suggesting the driver could make a burner email address or call from a blocked number — anything just to get a lead on where Feefee might be.

The woman refused to cooperate.

“She knew where the cat was for over a week and still refused,” Ishak fumed. “She purposely left that cat outside to basically die, while everyone online was calling us bad people for letting our cat be an indoor outdoor cat and that she is better off with that person.”

The online retail giant never gave Ishak an explanation for why one of its drivers would steal his cat, and said only that she no longer works for the company. In an email exchange with Amazon, Ishak pointed out that his family had been victimized in a crime committed by a company employee, yet Amazon was treating it like a customer service issue and protecting the driver.

In the meantime, the family was frustrated by online comments criticizing them for allowing their cat outdoors on their own property. Feefee was diagnosed with asthma years ago and benefits from fresh air, Ray Ishak said. The cat was in the family’s driveway, just a few feet from their home, when she was stolen.

“I took time off work and after a few days of pure determination looking for a needle in a sea of haystacks we found her,” Ray Ishak told PITB. “I guess we’re not so bad after all.”

Videos and photos in this post courtesy of Ray Ishak.

Jury Awards Oregon Man $1.4 Million In Stolen Cat Case

The man’s attorney styled the decision as a victory for animal lovers.

An Oregon man didn’t get his cat back but he could be almost $1.4 million richer after a jury decided in his favor in a cat-napping case.

Joshua Smith, 41, adopted a cat he named Frank in 2017 after finding the little guy, apparently a stray, in an alley.

At the time Smith was living in a single room in a group drug recovery home in Portland, according to the Oregonian. The terms of his lease didn’t allow him to keep pets so when Smith’s landlord — a man named Devon Andrade — discovered Smith had been keeping a cat, Andrade took matters into his own hands and stole Frank, admitting under oath he’d taken the tabby and given it to his girlfriend, who then took Frank to a local shelter.

Smith and Frank were never reunited: It turns out Frank has a microchip and he was returned to his original family, the people who were his caretakers before he went missing and Smith discovered him more than six years ago.

Frank the cat, as seen in a photo Fuller showed to the jury.

But it took a jury less than two hours to decide against Andrade and Pine Street LLC, the company behind Pine Street Recovery Housing. The defense argued that even though Andrade should not have acted unilaterally, Smith was still in violation of his lease agreement, but the jurors weren’t buying it.

“The jury’s message should be loud and clear to landlords,” said Michael Fuller, Smith’s lawyer. “You need to respect the rights of tenants, especially when it comes to pets.”

The jury awarded Smith a shocking $1.375 million although it’s not clear how much of that Smith will see. An earlier story, published in 2019, said Smith had sought $250,000 in damages. It’s not clear why the jury went with the much larger amount.

Fuller credits the jury, saying there were several sympathetic animal lovers in the juror box.

Smith said he’s been successfully sober for years. He’s since married, moved to California and opened his own barber shop.

“The most important thing was that I got my day in court,” Smith said. “I got really lucky because I told the truth, no matter what.”

Help Track Down This Cat Thief And Return Kitty To Her Loving Family

A Nebraska family is heartbroken after a woman stole their cat right off their porch in broad daylight.

Mr. Kitty was taken under duress, and her absence has left a cold spot on her human’s bed — and in her family’s hearts.

Despite her name, Mr. Kitty is a female calico Manx rescued about eight years ago by Benjamin Strimple, who found Kitty with her leg caught in a racoon trap.

“When we got this cat, it just became my everything,” Strimple said. “Became like my best friend. Every single night I sleep with her.”

Now he’s worried for her safety and hoping for her return after his Ring doorbell caught a woman walking directly up to his porch in Omaha, NE, and taking the unwilling Mr. Kitty by force in broad daylight on Oct. 20.

The video shows the woman approach and hold out a hand. The friendly cat sniffs her hand at first, but pulls away as she leans forward. Mr. Kitty fights back as the woman tries to corral her, but a close look at the video shows the woman using what appears to be some sort of spray device before picking the cat up with both hands.

mrkittyringscreenshot — A screen shot of the Ring doorbell footage showing the suspect stealing Mr. Kitty from her family’s Omaha, NE, porch.Click here to view the video.

She carries Mr. Kitty back to a silver Chevy Malibu and drives away. The suspect is a black female with long hair who was wearing an orange skirt, a brown or black shirt and dark sneakers in the footage. Strimple says he doesn’t know the woman but she looks familiar and he may have seen her in the neighborhood before.

Mr. Kitty does not venture off his property, he said, and spends most of her time indoors or on the family’s porch, where neighbors are accustomed to seeing her.

“I feel like it was like their plans. You know, they seen my cat,” he told KETV Omaha, an ABC affiliate. “I’m pretty sure everyone on the street knows that cat belongs to this house.”

Omaha Crime Stoppers and the Nebraska Humane Society are offering a $1,000 for information leading to the arrest of the woman and the return of Mr. Kitty. Anyone with information on the theft can contact Omaha Crime Stoppers at 402-444-STOP or www.omahacrimestoppers.org. If you know anyone in the Omaha area, please share the story and encourage them to share it on social media.

The theft is not only traumatic for the family, but for Mr. Kitty too, pointed out Nebraska Humane Society’s Pam Wiese.

“I’m sure that [s]he’s probably like, what? What just happened?” Wiese said. “I was just loving up on someone and now I’m no longer home.”

Strimple said the only thing he cares about is getting his furry friend back.

“There’s a lot I want to say, but I would just say, just give her back,” Strimple said. “You know, that’s pretty messed up. We have a lot of family, a whole family sad. Just give her back.”