Once Again, Amazon Has No Answers After A Delivery Driver Steals A Pet

Amazon has not been helpful when its drivers have stolen pets from customers, treating the incidents as customer service issues.

A woman in California is in a panic after her cat went missing and her home security cameras showed an Amazon driver carrying the kitty away.

Diane Huff-Medina’s footage shows a driver bending down to pet her cat, Piper, during a delivery this weekend. After delivering the package, the Ring camera footage shows, the driver grabbed Piper on the way out, put her in his vehicle and drove off.

“I thought he was just petting her for a second, but yeah … I had to rewatch it a couple of times because it is hard to see, it’s dark, and he doesn’t carry her very nicely,” Huff-Medina told LA’s KABC. “I see her little tail and I was like, ‘Oh my God.’ I couldn’t believe what I was seeing.”

Piper the cat. Credit: Diane Huff-Medina

Unfortunately incidents like this seem to happen regularly, and Amazon continues to fall woefully short when it comes to handling them and helping reunited their customers with their pets.

In an incident from last year when one of the company’s drivers stole Feefee, a cat belonging to the Ishak family of Everett, Washington, Amazon’s customer service representatives told the family the company could not force the woman to return the cat, and refused to give the woman’s address or even her general neighborhood to the family so they could search for Feefee.

In a similar incident from August, an Amazon driver stole Murphy, a cat belonging to Kathy Souza from Massachusetts. While Souza thankfully was reunited with Murphy, Amazon was not helpful, she said.

“I spoke with someone at Amazon who asked, ‘Is the cat worth more or less than $200?’” Souza wrote incredulously on Facebook while Murphy was still missing.

Credit: Diane Huff-Medina

This time, an Amazon rep told Huff-Medina they’d identified the driver, but couldn’t get in touch with him.

It’s amazing that after all these incidents, Amazon still treats the theft of cats and dogs by their delivery drivers as a customer service issue, and seems to have no standard protocol for working with law enforcement to get the animals returned.

Indeed, there’s one common thread to all the stories that end happily — in those cases the victims did everything they could to find their pets and did not wait for Amazon or local police to take the thefts seriously.

In the Ishak family’s case, they spent several days posting flyers, talking to local media and driving around in a widening circle to look for the car they’d seen on their doorbell camera. That’s ultimately how they found Feefee: instead of surrendering the scared feline as she told Amazon she would, the driver simply dumped Feefee outside her own building. The Ishaks found Feefee scared and hungry, hiding in the bushes outside the driver’s apartment complex, but otherwise unharmed.

In Souza’s case, her relentless efforts to make noise and draw attention to the driver and Amazon ultimately prompted the driver to return Murphy.

So we’re hoping Huff-Medina takes a similar route, because unfortunately these cases are not a priority for the corporate behemoth, nor for local police, as most state laws consider pets property, and stealing a pet is considered a small time crime. Let’s hope there’s good news soon.

Beloved Bodega Cat Killed By Autonomous Taxi In San Francisco

In disrupting another industry, AI has moved into a realm where its use has physical consequences.

I’d planned on taking a break and easing up on posts after the glut of cat-related news the past few days, but this story is disturbing, timely, and sadly we’ll almost certainly hear about more of these incidents in the near future.

KitKat, a nine-year-old tabby who called Randa’s Liquor Store in San Francisco’s Mission District home, was killed late Monday night by a vehicle owned by Waymo, an autonomous ride-hailing service.

Witnesses said they saw the Waymo hit the cat and pulled him out from under the self-driving car. They say KitKat was sitting on the sidewalk at the time. It’s not clear if the Waymo vehicle drove up onto the sidewalk or if its bumper was the impact point.

A witness who filed a report with 311 via smartphone said the Waymo vehicle “did not even try to stop.” The car continued on to its next pickup.

Several people rushed the injured tabby to a 24-hour emergency veterinary clinic, but his injuries were too severe and he died five minutes before his human arrived.

KitKat outside Randa’s Market. Credit: Randa’s Market Instagram

KitKat was extremely popular with people in the neighborhood, patrons of the neighboring bar and sandwich shop, and passersby. They described him as a feline who liked to patrol the sidewalk and pop into the bar and sandwich shop to “supervise,” making sure all was well in his little realm.

“Everyone’s heartbroken,” Jessica Chapdelaine, who tends bar next door and lives in an apartment above the liquor store, told Mission Local. “He’s the baby. He was everyone’s best friend and he was just the sweetest boy.”

Waymo didn’t respond to requests for comment by Mission Local, TheSFist and other media. The Google-owned company had not addressed the incident on its website’s press page, nor on its X account despite several users bringing it up, as of Thursday morning.

“You can’t even drive in the dark in normal weather without killing a cat,” one user wrote, while others weren’t nearly as diplomatic.

The San Francisco Standard provides a bit of context on the autonomous vehicle issue in California:

“The state had logged 884 autonomous vehicle collision reports as of Friday, according to the Department of Motor Vehicles (opens in new tab). A dog was struck and killed by a Waymo in Bernal Heights in 2023. A week later, a Labrador survived getting hit by a Cruise self-driving car; the company no longer tests its cars in San Francisco.”

On the other hand, there have been several dramatic incidents involving autonomous vehicles that have successfully avoided collisions with other cars, people and animals, even when given a fraction of a second to respond. In an incident in LA from earlier this year, a home security camera caught footage of a Waymo stopping instantly to avoid a dog that ran out into the street directly in the car’s path:

A human driver almost certainly could not make a safe decision in that time interval, but a machine can confirm there is no car immediately behind it and execute the stop within a few milliseconds.

Still, as more ride hailing services roll out autonomous fleets and expand into more cities — as the major players in the still-developing industry are already doing — this will become more of an issue. Waymo operates fleets in San Francisco, Los Angeles, Phoenix, Austin (TX) and Atlanta, and plans to roll out its service in Miami and Washington, D.C., in the near future.

The obvious question is whether AI-driven vehicles are safer than cars with people behind the wheel, for drivers and pedestrians. The answer seems to be yes, especially as the technology improves. Machines don’t text while driving, don’t get distracted fiddling with radios and don’t get behind the wheel after drinking. Sensors and software have improved dramatically in just a few years.

But that won’t be enough. There’s a psychological hurdle in giving up control. It’s the same reason why so many people are terrified of flying even though we’re statistically much more likely to die in car collisions. When you’re behind the wheel, you have control over your fate — or the illusion of control, anyway.

A close-up shot of hardware and some of the sensors on the Jaguar I-PACE Waymo autonomous vehicle. Credit: Waymo

Parallel to the questions about safety are concerns about whether any corporation should be permitted to put driverless cars on the road, especially when the companies with the resources to commit to a major venture like this are the familiar Big Tech conglomerates run by the same handful of tech oligarchs.

Should they be allowed to wipe out yet another industry, taking away work from people who drive taxis or for rideshare companies? Do we need the government to step in and place some guiderails on tech that has developed at an unprecedented pace and threatens to upend huge swaths of society? Should we demand a much more robust regulatory process and risk falling behind other countries in the AI race?

These are questions we’ll all have to grapple with, and there are no easy answers.

RIP KitKat.

All images of KitKat credit: Randa’s Market/Instagram



Breeder Arrested After 134 Cats, 28 Of Them Already Dead, Found In A Van In 99-Degree Weather

This is just one reason why animal advocates are not fond of breeders.

A California woman faces animal cruelty charges after police say she abandoned 134 cats in a U-Haul van without food or water in the sweltering summer heat.

The cats, ranging in age from a week to eight years old, have been removed from the van and the 106 survivors, described as “extremely emaciated,” are receiving veterinary treatment at the Merced County Animal Shelter, according to the Merced County Sheriff’s Office.

Jeannie Maxon/Facebook

A deputy found the van at 5:30 p.m. on Sunday in Santa Nella, a small town about 40 miles south of Modesto. The cats were stuffed in the U-Haul, which was left in a Taco Bell parking lot, and about 20 of them had taken up spots on the dashboard, center console and driver’s seat.

Jeannie Maxon, a 69-year-old woman from Long Beach, Calif., was charged with 93 counts of animal cruelty.

Maxon is the owner of a cat breeding business called Magicattery, which she’s touted on her personal Facebook page and an Instagram page specifically dedicated to the breeding operation. A separate site on its own domain remained up as of Tuesday evening and says the breeding operation specializes in Persian and Himalayan kittens.

A screenshot of Maxon’s Instagram page for her breeding business.

Many of the cats and kittens are dressed up, wrapped in pearls and ribbons, and posted with accessories in the photographs Maxon shared on social media. Maxon was active on Facebook and Instagram until late 2024, according to her visible public activity on both sites.

It’s not clear why she abandoned the cats. California does not have a state licensing system for breeders, but individual towns and cities may require breeders to obtain a license.

It wasn’t immediately clear if Maxon had retained an attorney.

Merced County Animal Shelter said in a Facebook post that the cats will be put up for adoption once they’re all stabilized and receive proper veterinary care.

The cats were found in extremely poor condition and were described as “severely emaciated” by police. They were abandoned without food or water. Credit: Merced County Sheriff’s Office

Bangkok Police ‘Arrest’ Cute But Aggressive Feline, Plus: Accused Serial Cat Killer A No-Show In Court

Police used the kitty’s mugshot to reunite her with her family. Meanwhile, a judge in California has issued a warrant for a man accused of murdering dozens of cats in his neighborhood.

When a kind passerby scooped up a lost cat and brought her to a nearby police station in Bangkok last week, police were happy to help reunite her with her family.

But the cat, whom they later learned is named Nub Tang (“Counting Money”) wasn’t particularly happy about being rescued, and she tried to chomp down on several officers who were trying to help her.

So a lieutenant who goes by the name Inspector Da online devised a novel way of making the best of the situation and reuniting Nub Tang with her family.

The Inspector “arrested” and “booked” Nub Tang on charges of assaulting an officer. He took a mugshot of the grumpy shorthair and took her paw prints, then posted them online.

Nub Tang even looked grumpy in her “mugshot.” Clearly, she’s a criminal.

The amusing images and story helped draw attention to the post, and the next day, after Inspector Da had taken Nub Tang home with him overnight to make sure she was comfortable and felt safe, Nub Tang’s humans saw the posts and contacted the precinct.

Inspector Da — real name Parinda Yukol Pakeesuk — happily handed the feisty feline back to her people, but not before posing for some photos with them and saying goodbye to his temporary pal.

Nub Tang has a lot of personality for such a tiny cat. Credit: Da Parinda/Facebook

Warrant issued for alleged cat killer who didn’t show for court

A California man accused of killing dozens of cats skipped out on his initial court appearance.

Police in Santa Ana arrested 45-year-old Alejandro Oliveros Acosta in April after media pressure prompted them to finally take reports of a cat killer seriously.

Neighbors had been lodging complaints and asking police to act for more than a year after pets and strays went missing. Acosta and his white pickup truck were captured on several doorbell cameras and home security cams, including one that caught a clear view of him allegedly luring and abducting a neighbor’s pet cat.

After their complaints failed to prompt action from police, people in the neighborhood turned to local media, sharing footage and information.

A local TV news report finally cranked up pressure on the cops, who arrested Acosta in late April. A search of Acosta’s home turned up the bodies of deceased neighborhood cats and evidence that Acosta had allegedly killed “dozens” of felines, a Santa Ana police spokeswoman said.

Acosta didn’t show up for a May 21 preliminary hearing. Now police are looking for him and the court has issued a warrant for his arrest.

The Santa Ana man previously posted $40,000 bail, money he will forfeit if he remains a scofflaw.

Vigilante Mob Targets Wrong House While Looking For Serial Cat Killer, Plus: Maine Coon Renders Buddy Liliputian!

The gathering, originally billed as a vigil, turned violent when the mob began breaking windows, tore down part of a fence, and pepper sprayed a father who tried to shield his children from the crowd’s wrath.

A mob of protesters, enraged by the actions of an accused cat killer, terrorized an innocent family on Sunday night.

The crowd gathered in Santa Ana, Calif., for what was billed as a vigil for the slain cats and a condemnation of their alleged killer, 45-year-old Alejandro Oliveros Acosta. The Santa Ana man was arrested last week and charged with felony cruelty to animals after “dozens” of felines in the neighborhood disappeared under suspicious circumstances, per police.

With emotions running high, the crowd followed its more unruly members to a house they mistakenly identified as Acosta’s. The homeowner said he was related to Acosta’s wife but didn’t know anything about the cat killings until Acosta was arrested. He told the protesters he hadn’t seen Acosta since the arrest and asked them to calm down, but they broke windows, attacked him with pepper spray and terrorized children living there.

“The peaceful protesting wasn’t so peaceful. They’re scaring kids here. It’s scaring the whole family. There are kids, seven kids in this house. Two little babies, one that is autistic,” the man told KTTV. “You know, breaking our fences… pepper spraying us for no reason. If you did what you did, I didn’t know anything about it. You know, when we found out [about the cat murders] we were shocked.”

It took Santa Ana police an hour to respond, according to multiple news reports. Even after the police told the protesters that they had the wrong house and were breaking the law, the mob refused to leave and accused the victims of being complicit in Acosta’s alleged crimes. Officers had to manually break up the crowd by physically removing individual protesters.

On Monday, police took the unusual step of publicly commenting on the fallout from Acosta’s arrest, pleading with people to “allow the judicial process to take its course.”

“I don’t think it needs to be like this. I think it should have remained a vigil,” one protest participant told KTTV, a Fox affiliate in Los Angeles. “I knew it’d be a protest, but I didn’t think it would get violent. I don’t think anybody should be touching property.”

Needless to say, we don’t need people making the animal welfare community look like a bunch of lunatics, and vigilante “justice” is wrong. As humans, we’re at our worst when we engage in mob behavior, which obliterates reason, civility and empathy.

Although a lot of people seem to have difficulty with this simple concept nowadays, everyone is entitled to due process, and we’re a nation of laws where alleged crimes are litigated in court, not on the street, on front lawns or online.

Zeus the mighty, meowing from atop Olympus

A cat named Zeus has been turning heads lately, and for good reason: he’s huge even by Maine Coon standards.

Zeus is fluffy, imposing, and so big that he can help himself to food left on a counter just by getting up on his hind legs.

At almost 30 pounds, he’s practically three Buddies in mass. I texted a photo of Zeus to Buddy, and Bud responded with a photo of his own, claiming he’d just finished a grueling bench press session:

Bud hitting the gym to pump iron and stuff.

Hmmm.

Something tells me Buddy’s going to complain that I didn’t bestow him with the name of a Greek god. Is there a diminutive, glib deity to be found in the Olympian pantheon?