A Quiet Place Day One: Are ‘Service Cats’ A Real Thing?

A Quiet Place: Day One stars Lupita Nyong’o as Samira, a terminally ill woman, and Joseph Quinn as her nurse, Eric.

But it’s the third main cast member — a feline named Frodo — who’s been hailed as the surprise star of the film, which one reviewer called “a love letter to cat owners.”

Nyong’o’s Sam has been given the equivalent of a death sentence with her aggressive cancer diagnosis, but when the nightmarish creatures who play the antagonists of the Quiet Place franchise arrive, Sam fights for her life with her trusty “service cat” by her side.

“You can’t have a cat in here,” the clerk at a bodega tells Sam early in the film, before she fixes him with a no-nonsense stare and flatly declares: “He’s a service cat.”

Service cats: Fact or fiction?

So are service cats a real thing?

Unfortunately, no. In the US, only dogs and miniature horses can be registered as service animals, and that’s by law. The latter are more rare, but horses labeled emotional support animals are no more official than an emotional support llama.

You’ve probably heard stories or seen photos of people trying to take other animals into places they’d normally never be allowed. In 2019, a woman decided to push the boundaries by taking a miniature horse onto a domestic flight, forcing passengers to share extremely limited space with the olfactorily potent, skittish animal. She even scolded social media users who didn’t get the horse’s pronouns “correct.” (They’re she/her, by the way. We’re not making this up.)

https://x.com/barstoolsports/status/1167440007956746240

https://x.com/tsturk8/status/1167472085918240768

The woman, who says she needs the horse because she suffers from PTSD, told Omaha, Nebraska’s KMTV that the managers of a grocery store allegedly violated her rights by asking her to leave rather than allow her to march a horse through a place where people buy food and its operators are required to follow Department of Health rules.

“I was treated so poorly and the manager’s responses when I followed up were poor,” she said. “They are going to be hearing from the Department of Justice and I’m definitely going to be pursuing legal means as well.”

In 2023, a man tried to take a “service alligator” to a Phillies game at Citizens Bank Park. Stadium security weren’t buying it and he was turned away, but not before other fans snapped photos of the attempt. In Nevada, a man who had his USDA license revoked for “multiple violations of the Animal Welfare Act” argued that authorities couldn’t confiscate his 10 tigers because he claimed they are emotional support animals.

“My doctor has written that she feels that the tigers are beneficial to my psychological well-being and so therefore I got what the law requires,” Karl Mitchell told KTNV, an ABC affiliate in Las Vegas.

Since then the FAA and Department of Transportation have issued new rules clarifying emotional support horses, peacocks, flying squirrels, parrots and other animals are not allowed on planes, prompting one flight attendant to quip that “The days of Noah’s Ark in the sky are over.”

That, however, has not put a dent in the confusion over what constitutes a service animal versus an emotional support animal, and what rights people have when it comes to bring their furry (or scaly, or feathered) friends into public and private spaces.

Although we’re happy to see Nyong’o in her first lead role since 2019’s freaky horror thriller Us, unfortunately A Quiet Place: Day One is almost certain to contribute to that confusion with its fictional “service cat” character.

A service animal and an emotional support animal are not the same thing

First, there’s an important distinction between a service animal and an emotional support animal.

Service animals can only be dogs or miniature horses, and must be trained. People who depend on service animals can train them themselves, but the animal must meet specific needs, like guiding the blind or vision-impaired.

Emotional support animals, by contrast, are not trained, certified or “official” in any capacity. Anyone can adopt or buy an animal and call it an “emotional support animal.”

Unfortunately due to the confusion involving service animals vs ESAs, predatory sites have popped up online promising to “officially register” ESAs for a fee.

In addition to charging for something that doesn’t exist, the proprietors of those sites also tell people they can take their “officially registered” support animals into places normally off limits to pets, like stores and restaurants. Some sites offer consultations with alleged mental health professionals who will “diagnose” customers remotely and write letters on the customer’s behalf.

Those sites operate similar to the numerous “buy a star” sites that claim celestial objects can be officially owned. Like their emotional support animal “registry” counterparts, the star sale sites offer official-looking paperwork, but they’re selling something that can’t legally be sold, and the certificates are legally and practically meaningless.

Buying a “certification” won’t make your cat a service feline, and contrary to how they’re portrayed in the movie, calling a pet an emotional support animal does not allow you to bring it anywhere you like.

For legal purposes, there’s only one perk to be had by claiming an emotional support animal: under the Fair Housing Act, landlords generally cannot refuse tenants who have emotional support animals. The act specifies that allowing emotional support animals is limited by “reasonable accommodations.” That means a dog or a cat is okay, but you can’t keep an animal that poses a danger to your neighbors, negatively impacts their quality of life, or requires the landlord to make major and costly alterations.

The general trend in recent years has involved curbing the limits of emotional support animals, a trend that appears likely to continue as more people abuse the privilege, burdening other members of the public by insisting they must silently endure the inconvenience, potential allergic reactions, sanitary concerns and practical problems caused by bringing animals into spaces that are not designed to accommodate them.

While we’re certainly sympathetic to pet owners — this blog wouldn’t exist if we were not — the fact is that the more people abuse societal boundaries with emotional support animals, the more difficult it makes things for people who have legitimate service dogs and rely on them to navigate life and maintain their independence.

Note: This post has been updated to further distinguish between service animals and emotional support animals. An earlier version contained a paragraph with potentially confusing phrasing.

h/t Susan Mercurio for pointing out that emotional support animals are coveted by the Fair Housing Act